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The Coffee Factory

★★★★☆ 4.4/5 (83 reviews)
Brunch
56 State St, Newburyport, MA 01950 (978) 358-7539 Website
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Reviews (83)

debraj ghosal
debraj ghosal
★★★★☆ Jan 20, 1970

Good coffee and service

Olga Shestopalova
Olga Shestopalova
★★★★★ Jan 20, 1970

Tasty coffee and pastries! And lovely indoor/outdoor seating area as well. I especially love the chocolate croissants here, so flakey and delicious. As for lunch food, the pesto chicken sandwich is bomb, and their six grain bread is wow.

Sandra
Sandra
★★★★☆ Jan 20, 1970

Nice coffee spot in the area, open late which is nice! Cozy vibes and free wifi!

Moe N
Moe N
★★★★☆ Jan 20, 1970

Great coffee place right on the Main Street. They have plenty of seatings and the coffee was good.

Yashar E. Azam
Yashar E. Azam
★★★★☆ Jan 20, 1970

The coffee quality is like Starbucks. I asked for a light roast coffee but I got a medium/dark roast one. I hoped for a better experience, but that could have been just a minor mistake.

El 2011
El 2011
★★★★★ Jan 20, 1970

Ottimo posto

Bridget Keefe
Bridget Keefe
★☆☆☆☆ Jan 20, 1970

A professional barista coming in to teach the staff and owner how to make some of the drinks on their menu would benefit this otherwise decent little hang-out coffee shop. Advertising gourmet drinks but refusing to learn how to make them correctly doesn’t make for a very good coffee shop. Sadly the unfriendly staff doesn’t help.

William Sparks
William Sparks
★★★★★ Jan 20, 1970

Good cappuccino. That alone is worth 5 stars since dang near every cafe I go to can't do it right. Beyond that, food is good and simple, but I've had my order wrong a few times. Never a big enough deal to be a problem though. Wait times can be a bit rough if you order food, and seating can be a pain due to all the people working remotely in their booths.

Jacob Evangelista
Jacob Evangelista
★★★★☆ Jan 20, 1970

Good coffee, but damn is it expensive

joan caragher
joan caragher
★☆☆☆☆ Jan 20, 1970

Overcharged and given wrong order -hard to mess up when I only ordered one thing Cashier overwhelmed as I observed people in back busy texting . Charged nearly $6 for half cup of foam. Poor service and poor product

David Annunziato
David Annunziato
★★★★★ Jan 20, 1970

Loved the atmosphere of this quaint coffee shop. It's a great place to come if you're looking for a place to study, or relax with some friends. The coffee was very fresh, and made with care by the baristas. Plenty of seating as well if you have a larger party. We didn't get to order food however their lunches looked great!

Camilia Loignon-Gagnon
Camilia Loignon-Gagnon
★★★★☆ Jan 20, 1970

Great atmosphere! Had some very cool menu items I would like to try sometime

Tyler Webb
Tyler Webb
★★★★★ Jan 20, 1970

Quaint little coffee shop. Coffee could be a little bit stronger but that seems more like a Maine thing rather than just this place. Easily worth checking out if you need coffee. There's food places and shipping nearby too

Luis Cardenas
Luis Cardenas
★★★★☆ Jan 20, 1970

Agradable y rico café. Suave y acogedor lugar. Si vas por sutbury debes tomar un café allí.

Evan
Evan
★★★★★ Jan 20, 1970

Super nice people, coffee was pretty good, and the atmosphere was nice. Wish I had time to stick around for the Reese’s cookies. The local art is a nice touch too!

kelly Laurindo
kelly Laurindo
★☆☆☆☆ Jan 20, 1970

I was excited to try the cappuccino from this place but what a horrible experience. I ordered a medium size cappuccino wich did cost $4.10 total $5.01 with tip and when it finally came the cup had only foam in it so I grabed a clear cup and poured into to show them and there was 2 flat fingers of cappuccino which was so strong that I couldn't drink. The most aggravating thing was how one of the gilrs handled the situation. I should've gone to Dunkin Donut instead. The coffee went straight to trash.

gthjr1962
gthjr1962
★★★★☆ Jan 20, 1970

Customer Service was so so. Otherwise I would have given 5 star rating

Martin Turner
Martin Turner
★★★★★ Jan 20, 1970

Excellent customer service, Tece took my order, wonderful personality, patient, kind, a Ray of sunshine. I had ice coffee with chocolate ( mocha) So good :) Turkey avocado but sandwich on 6 grain bread, omg so good. Prepared by Spencer. These woman represent extraordinary customer service. I have a business in town. I will definitely put the word out. Thank you both

Shayna Joyce
Shayna Joyce
★★★★★ Jan 20, 1970

Their mudslide coffee is delicious! I would definitely come back, their menu looked delicious.

Nick Friend
Nick Friend
★★★★★ Jan 20, 1970

Such friendly & accommodating staff - a new favorite spot in town just because of them (also their muffins are bomb)!