Reviews (100)
If you want to smile today go to bitty and beau’s!
May have been our favorite spot in Annapolis! We loved the drinks and service so much. The cookies and cream and mocha Frappuccino’s were our favorites. I am excited for a Pittsburgh location to open soon!
The coffee was nice and smooth, and it tasted good! The employees are friendly. They have a little display of all the goodies (cake pops, rice krispies, cookies, muffins, etc) in a small display by the register. There are shirts, hoodies, hats, etc merch in the store and are reasonably priced.
I was amazed when my family and I came in while touring Annapolis. Great coffee, nice wide selection, very welcoming staff, and much calmer relaxing atmosphere than that of Starbucks! I'm also glad that this coffee shop is designed to help people with disabilities!
Everyone was so friendly, the place was very clean, and the coffee was delicious! Just enough options for everyone, and my husband loves his smoothie!
Amazing coffee and love supporting this organization! It’s a cute little shop with great service and I highly recommend it!
Friendly staff and quick service
Excellent. Great quality coffee, quick and friendly service.
For Aussies, a good place for a coffee fix. Great staff n service.
Bitty & Beau's is a delightful coffee shop known for its excellent customer service, warm and welcoming atmosphere, and delicious coffee. The shop is named after the owners' two children with Down syndrome, and it has become a beacon of inclusion and empowerment for people of all abilities. From the moment you step into Bitty & Beau's, you are greeted with a warm smile and a friendly welcome. The staff is incredibly attentive and goes above and beyond to ensure that each customer feels valued and appreciated. They take the time to chat with you and make you feel like part of the family, creating a comfortable and inviting environment for all. But it's not just the exceptional customer service that makes Bitty & Beau's stand out - it's also the quality of their coffee. The shop serves up a delicious array of coffee drinks, from classic lattes and cappuccinos to unique specialty drinks that are both creative and flavorful. The coffee is always freshly brewed, and the baristas take great care to craft each drink with precision and care. In addition to their amazing coffee and customer service, Bitty & Beau's is also committed to promoting inclusion and celebrating diversity. The shop employs people with intellectual and developmental disabilities, providing them with meaningful employment opportunities and fostering a culture of acceptance and respect. Overall, Bitty & Beau's is a coffee shop like no other, where exceptional customer service, warm welcomes, and great coffee come together to create a truly unforgettable experience. Whether you're a regular or a first-time visitor, you'll be sure to leave feeling uplifted and inspired by the incredible people and atmosphere at this special place.
Took our latte and frappe for a walk on the docks. Delicious drinks. Amazing views right outside
Well done coffee. Really it is a good coffee. Shop is cool and equipped with a map to pinpoint where you’re from.
I think his name was Brian, took our order ,great guy , manager assisted briefly, I didn't catch the ladies name that called our coffee was ready, she was great also. What a great concept for helping people with disabilities get life skills, next time in Annapolis it'll be our first stop. Btw coffee was great
Ordered a 16 ounce cappuccino got a 12 ounce amount in a 16 ounce cup. When I asked if this was normal one of the staff said the coffee is at the bottom, swirl it around. Lol ok! Last time here. So just as a heads up expect poor service. Go somewhere else if you want what you pay for.
Wonderful coffee and service. Met friends for coffee. Love everything about this place.
Great experience quality service. My daughter who also has Down’s syndrome had the greatest time and enjoy every minute of. Thank you Max, Kevin and Erica you guys made th best experience 💙💙💙
It was good and had good service.I highly recommend
Overall: An okay coffee shop. Pros: The location. The mission behind the place. Cons: No whole milk option, lacking in outlets, the wait for my drink was long, and there are fruit flies hanging out with me as I work. I've named the most annoying one Michael. The less annoying, but persistent one is named Dwight. And Jim keeps wanting a sip of my mocha. That darn Jim.
Really great spot in Annapolis. Coffee was just ok, but service was great and it is a fantastic business to support. We did take beans home and they were good in our machine.
It feels foolish to write a review for a coffee shop and use words like joy, but it also feels foolish to review Bitty & Beau's without mentioning just how much pure joy the staff and the customers share over a cup of coffee. Please visit. If you bring a little patience and a little understanding you will leave with a healthy cup of joy and a wonderful cup of Joe.