Reviews (100)
Had a great IPO meetup there...
Maybe not a fair first impression but I wasn’t pleased for my first trip to Peet’s Coffee. This being my first time ever trying Peet’s (I’m from out of state where we don’t have them) I was eager to look over the menu and try something new. Both employees that helped me seemed like they couldn’t be bothered to take my order. The whole situation felt unwelcoming, and my drink was a 4/10. I probably won’t be coming back
Nice and convenient location, good vibe, and super delicious coffee. The only issue is the items are kind of overpriced even for the standard of bag area.
Love the coffee and staff
Excellent service at this location. I’m a grad student and I come here to write my papers and indulge in an occasional cup of tea. The teas here are wonderful and the gluten-free brownie is also great. But it’s the smiles and jovial attitude of the baristas that do it for me. Everyone is lovely and the place is super clean. Thank you!
Take it or leave it indeed.
Best customer service and the coffee 👍❤️
i love breakfast from peets. they are so tasty!
i would die for everyone who works here + the drinks are so good def worth being late to work for
All I have to say is the customer service is uh-mazing! Thank you Kyle ❤️ ☕️
Worsts staff and I don't mean to be rude but I was charged for my order that was never confirmed and when I went to tell them about it they told me oh we don't work on the tech side sorry we need to help other customers.
Apathetic staff most of the time. Unwilling to provide caring customer service- with a take it or leave it attitude. I left it and drove 10 miles to the Rivermark location. A total night and day. Staff who care, staff who suggested drinks, totally upholding the Peet’s tradition. DON’T waste your time and money (and gas) going to this El Camino Real - Santa Clara location.
Very friendly! Fast service!
Always friendly and provide excellent customer service. This morning my husband and I wanted to use Apple pay but didn’t know how 🤦🏻♀️ and they guy helping us went out of his way to patiently explain and show us how to use this new method of payment. We were so grateful for his help, this made our coffees taste even better.
I love the strong flavor of cappuccino here
Tall white girl with brown hair is super crazy. She went off on the customers and the other employees before closing. 💀💀 someone get her professional help. She also got all my drinks wrong.
Good and fresh coffee, my company was also ordered Peet’s coffee when they held the training in the office
Spacious store. I got an Iced Latte but they forgot about the cold foam.
Lots of places to sit and do work, hang out with friends or read a book. I really enjoy this Peets.
This is the 2nd time in a week that this has happened: Come in to order Frappe drinks but they cannot make them because they have not the "Base" (Whatever that is) to make this drink! I never have this problem at Starbucks.