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Big Mug Coffee Roaster

★★★★☆ 4.3/5 (100 reviews)
$
3014 El Camino Real, Santa Clara, CA 95051 (408) 816-7932 Website
Big Mug Coffee Roaster Big Mug Coffee Roaster Big Mug Coffee Roaster Big Mug Coffee Roaster Big Mug Coffee Roaster

Reviews (100)

Dima Angert
Dima Angert
★★★★☆ Jan 20, 1970

The coffee is a little on the traditional (i.e. darker) side, but enjoyable nevertheless. Good fresh pastries.

Alexander Gulyaev
Alexander Gulyaev
★★★☆☆ Jan 20, 1970

Coffee was little cold but tasted great. In won't come here for the food anymore. Had an avocado toast, cinnamon crispy, and croissant. The first two were pretty bad, would not recommend. Croissant was okay.

H S
H S
★★★★☆ Jan 20, 1970

+) I loved their Belgian croissant. I love their bakery section. I like this place specially because they open late as well. I liked their matcha-latte (green tea latte) -) But it's always crowded. They don't have many options for non-caffeinated drinks.

Daniel Durden
Daniel Durden
★★★☆☆ Jan 20, 1970

A 5 dollar (without tip) americano has to be perfect. Ordered at the machine, waiting time was reasonable. Got charged 30 cents for milk, which was missing (no big deal). Ordered to dine in, got a paper cup (now it’s adding up). The long table along the window is all sticky. We moved and all free tables were dirty, so I asked for ours to be cleaned. They did it immediately (nice!) but ignored the other tables, just did ours… Used to be really good - 2019… haven’t been here for a while, it’s now 2023.

Nicholas Pun
Nicholas Pun
★★★★☆ Jan 20, 1970

4.5/5: Bustling vibes, a couple unique drinks, well brewed coffee and tons of seating. This place is the perfect spot to sit for a couple hours to get stuff done, while sipping on a great coffee. They have some great beans here, and I was served a pleasant pourover. They also do some unique lattes. I ordered a Little Italy, which is a tiramisu latte, and it was pretty tasty! The vibes here also great for focusing on work. There's lots of tables and seats and there's extension cords everywhere. They've really thought through with the design here! One con is that they do get a tad busy at times though. If you choose a bad time (as I did), you might have to wait a bit for your drinks and for a seat to open up. Overall though, I enjoyed my time here!

Irma Gonzalez
Irma Gonzalez
★★☆☆☆ Jan 20, 1970

Where do I start?? This could be a 5 star coffee shop. It's huge, for the most part- baristas always great, drinks and food is great! However, the amount of people on their laptops using this shop as a cheap office is disgusting. People like me, who actually want to enjoy a nice cup of coffee, maybe a conversation too- have no where to sit. Please change this. Laptops should not be allowed in coffee shops!! BRING BACK OLD SCHOOL COFFEE SHOPS!!

Sayuri Shinmoto
Sayuri Shinmoto
★★★★☆ Jan 20, 1970

Great place for students with laptop. Lots of tables and charging ports. There are big tables available for working with friends/small group. The only downside is their coffee is consistently not good. I’ve tried their latte, black coffee, signature drinks—All tasted burnt, like the not good kind. The signature drinks syrup has a strong artificial taste so I could never finish those. Still love the store atmosphere and their generous working spaces.

Ben Galbraith
Ben Galbraith
★★★★☆ Jan 20, 1970

Came here reading reviews of “great ambience.” What I found was a coffee shop in a low-end strip mall, full of people on their laptops in a big room with “meh” furniture. Step below your average Starbucks. I skipped the bakery counter and got a breakfast sandwich and a latte, ordered in. The sandwich was served on cheap wheat bread, had some kind of mayo sauce, and had some cheap cold cuts for the meat. It was... not horrible, but not great. The latte was served in a to-go cup with a plastic lid, took them about ten minutes to make, and taste fine. Not amazing, but better than Starbucks. The WiFi is slow, and my AT&T service is *very* poor inside the building—so not a great connectively spot.

Abraham Kang
Abraham Kang
★★★★☆ Jan 20, 1970

This is my study joint I go to when I don't have power. Recently tried the 21 grain drink. It was pretty good. Actually felt healthier after drinking it. They have power outlets and study desks. They also have study tables that can accommodate groups of 6-8 people

libin cheeran
libin cheeran
★★★☆☆ Jan 20, 1970

Great nice place. The wifi sucks here. Please do something about it

Tia Lee
Tia Lee
★★★★★ Jan 20, 1970

Great for reading and working - plenty of outlets, good wifi, lots of tables and chairs. It has a relaxing vibe thanks to the chill music selection and slightly playful decor. Good coffee too! The chai was quite unique, more gingery than usual (in a good way). Parking was easy- there’s a huge parking lot next to it.

Emily Shaffer
Emily Shaffer
★★★☆☆ Jan 20, 1970

Almost perfect. The vibe is perfect. The drinks and food are perfect. But the wifi is nearly useless, and I don't have good enough service inside for my mobile hotspot to work well, so it's not good for working here. Otherwise I'd be spending hours and multiple drinks here, at least once a week.

Abhishek Kataria
Abhishek Kataria
★★★★★ Jan 20, 1970

Excellent coffee, had a mocha. It was really good and a perfect sweet and strong level for me. I was able to sit and work here for a bit and loved the energy and ambience. I would keep visiting here often.

Devyani Varshney
Devyani Varshney
★★★☆☆ Jan 20, 1970

My husband and I visited the place to enjoy coffee and warm desert. Mocha was good. We ordered flourless chocolate cake but it was too cold to eat. The strawberry on the top was frozen. When i asked it to warm it up , they said they cant. First they said because of strawberry they can not warm it, then when i said remove strawberry and do it ? Then they said cake will stick in their oven and thus can not. I also asked for a coffer mug but they said, they were out of coffee mug. (All mugs were just lying on tables and no one was there to collect and wash them) Personally , i feel the place is short staffed to do the extra work. Wish they would do better. Edit: Had the cake next day after warming it in microwave for 10 seconds. It tastes so good !

justaman ofearth1
justaman ofearth1
★☆☆☆☆ Jan 20, 1970

Coffee is ok but Music here gave me a headache. Absolutely nonsense. Avoid this place.

Alan King
Alan King
★★★★★ Jan 20, 1970

Excellent coffee and with an espresso machine, they come recommended. They make a good strong coffee with an extra shot and would be my favorite in the area.

Amelia Anderson
Amelia Anderson
★★★☆☆ Jan 20, 1970

Yummy coffee but they don’t open until 8am which is ridiculous for a coffee shop and took almost 30mins to make two lattes. Annoying.

Vaishu
Vaishu
★★★★★ Jan 20, 1970

Hands down one of my favorite roasteries. Their coffee extremely fresh, rich and earthy and really leaves you feeling satisfied. They're almost aways packed so it can sometimes be a challenge to find a seat but the environment has a great coffee shop ambiance. Their tiramisu latte is phenomenal I've never finished a coffee drink so fast! My husband loves just having their espressos and gibraltars.

Michela Dellolio
Michela Dellolio
★★★★★ Jan 20, 1970

Excellent Cortado, the perfect balance of a smooth and rich espresso shot with steamed milk is served in a traditional glass (none of that wasteful paper & plastic so often found in other coffee shops). Keep up the good work, a special thanks to the experienced and friendly barista!

Julia R
Julia R
★★★☆☆ Jan 20, 1970

Too loud and crowded. They served food and coffee in the Togo plates/cups even when we mentioned that we will be eating inside and wanted reusable mugs and plates