Nicholas Coffee & Tea Co.

A fantastic selection of freshly roasted coffee in whole bean or ground. They have just about every flavor you can think of. Additionally, they have a huge selection of teas, drinks and snacks from around the world, all at very reasonable prices. The only downfall of the place is their readily prepared items such as brewed coffee and fresh snacks as the brewed coffee is very watered down. The line can also get a bit long and there is no interior seating for when you're just looking for a short break.

This is a unique review in that I have never actually been to the store. I ordered green coffee beans via their website as I have recently become interested in roasting beans. The website ordering platform was easy to use. However, because of my impatience I called two days after placing my order to receive an order status.

The best coffee in Pittsburgh, hands down! Fresh roasted on site and ground to order. Or, buy the beans and grind them yourself! Huge selection of flavors, plus they sell all the paraphernalia and also chocolate and tea! Also, cigars! The smell, alone, is worth a visit. Go check it out!

I have been a customer of the coffee beans/roasts here for a number of years and will not consider going anywhere else for coffee beans. Their roasts contain no bitter after taste as some of the more prevalent coffee purveyors. The customer service that I have experienced has been exemplary both in the store, on-line, and by phone. While I was in Iraq, I wanted beans shipped to our APO (Army Post Office) box, which most businesses did not accommodate. I called the store and explained the situation and the woman that I talked to packed the bags of beans, boxed them, and took them to the post office herself to be able to ship them to me! She did this for me on a number of occasions, as well as others who served alongside me that were still in Iraq after I left and had introduced them to Nicholas' great coffee beans. It is disappointing to see such critical reviews for some seemingly small infractions by their employees and availability of freshly brewed coffee near closing time.

Try the centennial blend or the northern Italian roast. Superb!

I love their coffee, especially the Guatemalan. Their prices are affordable and it's well worth it. They are doing some remodeling now, but are open during it. My only issue is that their customer service seems to be priority 2 or 3. They tend to talk across the counter to each other and let you stand there waiting for them to acknowledge you. There are a couple employees that seem to do their jobs on point though. I love when I see them working the counter.

First timer 8/13 entered around Noon. Smelled devine. Walked in asked about the coffee because saw all these fancy sweet flavors. Asked what your specialty was; girl explained with an attitude. Huge attitude. Immediately chose the Jamaican something or other girl still had extreme attitude actually slammed my whole bean 1lb on the counter.
Employees should check their bad day at the door. Especially in these times.
Haven't even brewed a cup yet....such bitterness from employee.

My son told me about this place & how good the coffee is, I had to try it for myself. Stopped in on light up night, the place was not packed as I thought it would be the girl at the counter where you order hot coffee was on her cell phone texting as I stood there waiting to be waited on, she finally looked at me and said "oops, my bad" and finally laid her phone down, she took my order and as I heard her and the young man with the beard that was working with her, swear, saying s__t, as customers were clearly in listening distance. I was unimpressed with the customer service, as there didn't seem to be any. But I did enjoy the Holiday Cheer coffee. Tip for you guys at Nicholas, train your employees to be attentive & friendly and to put the cell phones away while at work.

What a gem of a place. A billion times better than Starbucks. A million flavors of tea, coffee (several decaf flavors too if you're into that). Cute candies and a cool steampunk vibe to the shop. Wish there was more seating outside.

Absolutely the best coffee around. The flavored varieties are perfectly done. Staff is efficient and friendly.