Review of Crazy Mocha
Crazy Mocha is a local chain of contemporary neighborhood coffeehouses, each with its own unique vibe. Located at 801 Liberty Ave, Pittsburgh, PA 15222, United States, this coffee shop is a popular spot for both locals and visitors alike.
Open from Monday to Friday, from 6:00 AM to 5:00 PM, and on weekends from 8:00 AM to 4:00 PM, Crazy Mocha offers a convenient place to grab your morning coffee or enjoy a leisurely afternoon break.
Customers have praised the quality of the coffee at Crazy Mocha, with many describing it as "great" and "excellent." From lattes to mochas, the menu offers a variety of options to satisfy any coffee lover's cravings. One customer even recommended trying the "Black and Gold" if you're looking for something special.
Aside from the coffee, customers have also mentioned the friendly and chill atmosphere of Crazy Mocha. The staff is known for their excellent customer service, and the overall vibe of the place is described as welcoming and enjoyable. It's a great spot to relax, catch up with friends, or get some work done.
While the majority of reviews are positive, there have been a few negative experiences reported. Some customers have mentioned encountering rude staff members or experiencing slow service. However, these instances seem to be isolated and not reflective of the overall customer experience.
If you're in downtown Pittsburgh and in need of a caffeine fix, Crazy Mocha is worth a visit. With its convenient location, great coffee, and friendly atmosphere, it's a popular choice among locals and visitors alike.
Amenities
- Wheelchair accessible seating
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
- Takeout
- Dine-in
Lexi Lynne
Rude staff. Slow and on the phone my entire order.
Pru Cote
Staff is very friendly and it is handicap accessible.
I don't drink coffee but got a steamer and was really delighted with the condiments . In addition to the usual coffee basic addins, they have ground nutmeg, ground cinnamon, honey and simple syrup.
The only downside is the floor in the bathroom needs repaired. Otherwise I would have given 5 stars.
Olivia Bakaturski
Very clean, good to sit and have a bite while waiting for the next bus stop 🚏.
The establishment has been a little slow so I definitely recommend for people who are stopping by for coffee ☕️ to come downtown to Crazy Mocha!
wishi sharma
A perfect hotspot for a crazy coffee. 😉 But could be Lil cozier.
Ed Kapuscinski
The staff was great. Coffee was tasty. It was a good place to hang out and get some work done.
Aspen german
The people the are amazing! This on be woman was just singing (really well) and made sure everyone was ok with it. They have great food and a warm atmosphere. I would be sitting across the street from capa being glared at by the security guard who thinks I'm one of them skipping class, but I wait here💜
Vincent Pardue
The counter person insisted that my dog wear a service vest when he’s not Federally required to. When I tried to explain it to the counter person, she became “offended” because I challenged her. I offered to show her the wording on the Federal website and she remained argumentative and insisted that my dog wear a vest next time. She then told me not to return. A complaint is being filed with the city of Pittsburgh for disability discrimination and harassment regarding my service dog.
Yara Almoussa
Good coffee, nice atmosphere
Trevor Miles (Mr. Trevor)
This is a nice place! The staff is great and friendly, and there is a diverse crowd-- I enjoy it! Great for a quick snack or coffee!
It can be busy, depends on the time of day, but that's any coffeeshop downtown. My fav yet!
David Walker
Updated for Jan. 5, 2020: A cold, wet Sunday finds me back in Pittsburgh for the 50th Anniversary Tour of Jesus Christ Superstar and a caffeine stop at my favorite coffee shop. Glad Christopher is still here. Great guy and conversationalist. Nice inviting atmosphere and good service keeps me coming back.
Updated for Dec. 1, 2019: some stunning classical music and a large cup of caffeine to start my day before attending Les Miserables at the Benedum Center. The rain outside makes a large Caramel Latte very welcome. Nice job by today’s staff, particularly Christopher who is a kind and wonderful host. He’s a keeper. Will be back again in early January for another show. Wish we had one of these in my town. Much prefer this over Starbucks any day of the week.
Updated for Nov. 24, 2019: Sunday morning, enjoying a large Caramel Latte, listening to the BEST lazy jazz, crooner, easy listening music perfect for a cold, lazy Sunday morning in a coffee shop. THIS is what makes Crazy Mocha make me want to come back. Nice job, morning crew!
Updated for Aug. 11, 2019: Change the weekend staff, change the vibe completely. Before it was fantastic 70’s disco music, now it’s some sort of awful Zen Buddha Hippie weird guitar music. Is that suited for an early Sunday morning? Whatever. Still the same coffee and offerings. May start looking for another place to consume caffeine.
Updated: April 14, 2019: I was here today, as well as about a month ago, and had two completely different experiences. Last visit was fine, introduced a friend of mine to Crazy Mocha, and had an amazing visit. This time, the place was crazy busy, loud, and one staff member - who walks so heavily it was vibrating the floor and echoing through the entire store - overall made for a VERY poor experience. There was so many people, and so much noise, I rushed through my coffee just to leave. Which is sad, because I’ve usually enjoyed sitting here sipping my coffee and relaxing.
Updated October 21, 2018:
Been coming here quite a few times over the past several years. This morning’s crew was very personable, eager to please, and just wonderful all the way around. There seems to be an issue now with homeless or others loitering out front as they’ve put up signs in the exterior windows. It was certainly the case this morning as one guy stood there for 15 minutes on crutches, smoking a cigarette. He eventually came inside to use the restroom, supposedly bought something, which I didn’t see, then went back outside only to stand right in front of the window I was sitting at, talking to himself, then walked away. Then he came back and parked out front again, and again came inside. This went on for about 30 minutes. If you’re going to have No Loitering Rules, enforce them. Overall, I’d still recommend this place over Starbucks down by Heinz Hall.
An hour and a half later: same guy out front on crutches. Now he has a “friend” with him. Both just standing there for a long, long time.
2 years ago:
Great little coffee shop. Just a hop and skip away from the Benedum Center, a little further if coming from Heinz Hall, but it's worth the effort to get away from the corporate giants like Starbucks. There were lots of snacking options, I took pictures and posted them here to get a feel for the variety. Only one barista mid-morning on a Sunday, so be patient if there's a little bit of a wait. :)