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Review of Crazy Mocha

Crazy Mocha is a local chain of contemporary neighborhood coffeehouses, each with its own unique vibe. Located at 801 Liberty Ave, Pittsburgh, PA 15222, United States, this coffee shop is a popular spot for both locals and visitors alike.

Open from Monday to Friday, from 6:00 AM to 5:00 PM, and on weekends from 8:00 AM to 4:00 PM, Crazy Mocha offers a convenient place to grab your morning coffee or enjoy a leisurely afternoon break.

Customers have praised the quality of the coffee at Crazy Mocha, with many describing it as "great" and "excellent." From lattes to mochas, the menu offers a variety of options to satisfy any coffee lover's cravings. One customer even recommended trying the "Black and Gold" if you're looking for something special.

Aside from the coffee, customers have also mentioned the friendly and chill atmosphere of Crazy Mocha. The staff is known for their excellent customer service, and the overall vibe of the place is described as welcoming and enjoyable. It's a great spot to relax, catch up with friends, or get some work done.

While the majority of reviews are positive, there have been a few negative experiences reported. Some customers have mentioned encountering rude staff members or experiencing slow service. However, these instances seem to be isolated and not reflective of the overall customer experience.

If you're in downtown Pittsburgh and in need of a caffeine fix, Crazy Mocha is worth a visit. With its convenient location, great coffee, and friendly atmosphere, it's a popular choice among locals and visitors alike.

Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom
  • Takeout
  • Dine-in

Crazy Mocha Reviews - 100

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Aim Teresa Comperatore

In the heart of downtown Pittsburgh. LOVE the Iced Tea! Especialy the Blackberry Iced Tea & Peach Iced Tea! Customer service is SO FRIENDLY! Always a joy to come back here!

Dhari Almutairi

The girl who works there needs to be more polite, we came on Friday Jan 6th at 4:30 pm and she was disrespectful with us. Not coming her again becoming of her. She is very bad

Steve Hunter

We visited on a weekend and the barista was rather rude. The coffee was so-so. We don’t go back because of the experience.

Austin Brunner

Wonderful coffee shop! Asked the barista what I should get, and they made me a pistachio mocha on the spot. Don't even know if that's on the menu! Pleasant staff, great atmosphere, superb music selection, and overall good coffee!

Patricia SdL

Seemed to have had better days. Coffee was ok but the inside definitely needs some remodeling and proper cleaning

Vikas Nataraja

Great staff, great coffee. Nothing special about the vibe, same as you'd expect from a coffee shop. But the baristas were super nice and greatly improved my experience.

Tom Bainbridge

New York City energy vibe. Tension... non-welcoming. There were 2 people includung me at 11:00 am.

I drink straight espresso every day. I seek out coffee shops and roasters. Espresso had caffeine so I got what I wanted, although very bitter for my personal taste.

Ulyana K

Great spot to get coffee, other refreshments, or a quick bite. Very convenient location, especially if you are watching a show at the Benedum Center. I have tried both their hot lattes and hot chocolate. They are definitely on the sweet side, but also very warm and comforting. There is a rich chocolate flavor in the hot chocolate. Prices are quite reasonable too (around $4 or so for my large serving of got chocolate). Nice to know you are supporting a local coffee company. You can also buy coffee to brew at home or get a packaged snack. All in all, this is almost everything you'd want in a local coffee shop. Would be great if they had some home baked items though, but I don't think they do.

Sam Johnson

Once-dominant local coffee shop chain is on its last legs with this, one of a very few locations (possibly the only one?) they have left. Coffee was supermarket-quality at five times the price. Similarly, the only food options were protein bars, yogurt cups and frozen bagels that probably came straight from Giant Eagle. The lady behind the counter was very nice though.

Poisson Sumac

So first of all this is the only place in the Silent Hill-esque world that is Pittsburgh in the morning hours with an actual restroom. You have to pay for coffee to get access but given the fact that no other place in this forsaken land will let you use a public restroom even WITH payment offered (other than the bus stop, whose restroom looks like a recreation of Nagasaki) I see this as fair and reasonable.

Now I am not a coffee drinker by nature, I find it often too bitter. So I wasn't expecting a lot from my caramel latte. HOWEVER my expectations were blown out of the water!! A sweet and yet potently flavored beverage that I would buy again and DID buy again. Its caffeine soothes my frazzled mind; its flavor soothes my fractured soul. Their menu boasts more than just caramel lattes too; you'll undoubtedly find what you need. Especially given the freedom of customization with espresso and flavor shots.

The customer service was friendly and cheerful and the atmosphere was warm and welcoming, a feeling compounded by a magnificent mural on the wall. If you go ANYWHERE in Pittsburgh, you must go here.

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