Dutch Bros Coffee

Quality has seriously declined over the last few month. I cannot even count the number of times my drinks have been made incorrectly. Even when I stay in line and ask them to correct the issue they've still make the drink wrong. I've never had such repeating issues with a Dutch Bros. Maybe one in a blue moon other Dutch's will make a mistake but now Sherwood is making mistakes on 3/4 of all the drink I've ordered. Some of the issues I've encountered are incorrect toppings, incorrect flavors, missing floats, non-blended drinks, non-handblended / double blended drinks, ect.

On top of that previous the staff were friendly and talkative to customers, which is what I've come to expect from Dutch Bros, however recently the staff have been rude. They're more concerned with talking amongst themselves or not at all if I'm lucky.

Until Sherwood fixes their issues I would suggest going to Tualatin, Wilsonville, or Scholl's Dutch Bros.

Love Dutch!! The guys/girls working are ALWAYS friendly even standing in the pouring rain or freezing cold. You always get a "how are you?" No matter what.

And come on.. we all have bad days right? They still make it about the customer even if it sucks outside!

Thanks Dutch!!

Always the best service from this location they are quick, efficient, and friendly.

Made the mistake of forgetting my wallet nice and early on my mad dash to get to work on time, I am so beyond grateful for the kindness & hospitality the crew gave me.🥹 Thank you so much for making my day guys I really appreciate it.

Not my regular coffee stand but if I had one close it could become that.

Best customer service experience we’ve had in a long time. Very sweet staff and of course amazing Carmalizer!!

Great Happy People. I visit the one in Newberg and they are an awesome group.
Thank You All. Keep Up the Good Work, much better than your competitor two blocks down..the name starts with an "S".

I ordered a Chai that was made improperly compared to how I ordered it and returned to have them not put the added sprinkles on top as ordered the first and second time. Go to Tualatin or Scholls, Sherwood Dutch ladies are unprofessional and will continue to mess up your order if you ask them to change it. This is the first and last bad experience from us at this location!

They are always so friendly . They have a great variety of flavors in coffee and i just love the Italian soda .

Fast,strong coffee,and satisfies my sweet tooth. But I only see responses from positive reviews. Dutch bros.,you guys need to address the good AND the bad,with all due respect. But overall, I love the coffee.