BIGGBY COFFEE

Order was suppose to be sugar free, it was not. All but one table was dirty. With 7 people inside waiting for their order they were only preparing drive thru. We waited 😥

So, apparently 9 years ago I rated Biggby a 5. 9 years later and I am sad to say that I am changing my rating. It used to be my absolute favorite place to get coffee and meet with friends for a cup. The last couple of times I've been to any Biggby, but especially this location, the staff has been so frazzled. My last visit I asked about a promo they had posted on the back of their register and the girl ringing me out said she had no idea about that promo. I asked if someone else did. She asked someone, a coworker walked up after a long pause, said they didn't either, and walked away from the poor girl without helping or getting anyone else to help her. She eventually got someone else to help her figure it out. When she went to make the drink I could hear her fretting over and asking what certain items she was putting in the drink were. 😭😓 The drink itself was not very good so I'm guessing something got mixed up. Just not a good time. I was stressed over how stressed they were.

I love Bigby coffee and drink it regularly, but the service at this one is WAY SLOW. Don't go here unless you have 20-30 extra minutes to wait for your coffee. This has happened to me many times at this location. I get that everyone is short staffed. But over 5 minutes without anything happening at the window for one or two cups of coffee? Seems super excessive Bigby. And now I don't have my coffee.

Drop somebody off John the road came in for a grade cup of coffee good job biggby

The regular brewed coffee, biggby's best, is always watered down.

Hi, I always come this Biggsby!

All the girls that work here are so extremely kind. But one in particular girl who stands out with her bubbly personality is Clair (I hope I’m spelling that correctly.) She has the best customer service, makes the best Red Bull creme freeze for me every-time I’ve come here.

I would highly recommend coming into this fine establishment and hope you keep hiring great workers like her!

Thanks Clair!

I just went through the drive through and ordered 3 coffees and all of them were made wrong and I asked the lady at the window was these made right and she said that they ring it up like that and then it should be right. I think that she was very rude and not willing to remake our drinks the right way that I paid for them to be made.

First time going here it was sloowww service and they forgot the strawberries in my drink, but I came back (because I'm an addict lol) and service was great and my drink had berries.

Probably the best coffee I’ve ever had in my entire life, everyone else in my family enjoyed it as well, the staff was very friendly, coffee was ready almost instantly, and they must’ve had over 500 different flavors of lattes! Would highly recommend!

No wi-fi which was needed for a business meeting.