BIGGBY COFFEE

On 11/10/2018 around 1 pm I went through the drive thru of the Bigby located in Oregon, OH. and ordered a bragel. I was told by a young girl that the toaster was not working. There was nothing else that I wanted at the time so I left. On 11/12/2018 around 8 pm I drove through the same location's drive thru and tried to order a bragel. I was again told that the toaster was not working. When I drove away, I noticed two young girls/workers within the store laughing. It is hard for me to believe that the owner would not have this issue fixed by now. I most certainly hope that the staff is not causing this franchise to lose money because they just don't feel like doing their job.

Great coffee and a very friendly staff! I visited while out of town and we don't have these shops where I'm from, but I wish we did!

Suuuppperrr Sllllloooowww. We went on a family vacation from MN to Ohio, and as we had left to drive back to MN we saw an ad for a butterscotch mocha drink. Right off the bat we knew, from this ad, we wanted to find this coffee shop and what they had to offer. A few minutes later we arrived, and the first saddening thing we arrive to see is a sold-out banner across the sign advertising the butterscotch mocha drink :^( . After seeing this disappointing display, my family and I concluded, that if this coffee shop can somehow run out of coffee it probably can't be any better than the coffee at holiday or super america (but we decided to stay and order through the drive through).

At first glance, the drive through menu seemed very simple, But we quickly realized that every little thing (like milk, creamer, or even the option to have the drink frozen) costs extra for each. When we first pulled up their was a vehicle ordering in front of us, when they finally moved up, it took us about 10 minutes to figure what we wanted and order. By the time we finalized our drink purchases and went to pull up to take out window, the vehicle was still there in front of us and we had to wait a few minutes more. Even after the vehicle in front had driven away, we were left waiting for another few minutes.

Now with the amount of money we spent on these high priced drinks we were at least expecting real milk for the half and half creamer, but instead we were hand given lousy powder creamer, from the Barista. Luckily, she was kind enough, when asked, to pour real creamer into our coffee. (if it even was real)

By the end of this horrible coffee experience we realized we probably should have just waited to buy coffee until we get back to MN.

Very cheap quality Coffee, I'd say skip and go to holiday or Super America for the same taste but with self-serve. And cheaper

Terrible serves didn't even know how to make a coffee and even before I left the store they started talking about the interaction saying very nasty things really loud. Sounds like great customer service to me right?

Excellent Service !!! She was by herself doing ( drive thur & inside ) and was the most patiently young lady ever 😊😀 With A Huge Smile The Whole Time !!! 😀👍
She is someone who I want to greet me anytime 😀😊

This is absolutely my favorite place to get coffee. The baristas here r amazing. I love em all to pieces

Aways get hot mocha mocha with double shot,need more BOGO coupons and a longer expiration date usually only 2 days

Coffee is good don't get me wrong but every time you come in the morning and they open up at 6 and you get there about 7:30 ish and everybody's too busy talking and standing around and can't open the door or take orders through the drive-thru.

Love their coffee...cheaper than the competitor's...they also have a drive thru now..clean and friendly

For sure one of the better alternatives to places like Starbucks. Berry's Bagels stands no chance against Biggby 🤥🤙