Crossroads Coffee House

Great coffee house! Their customer service is wonderful, the location is great, the character to the building is very unique, and their coffee and baked goods delicious! I love the Blondies and their latte! Plus they also have cigars too which pair up very nicely with their coffee!

Cute place for stop for a coffee or frozen drink. They also lend their space to host AA and NA meetings.

Was given the Nightmare before Christmas after asking for something the cashier would make themselves. Phenomenal coffee and the little drawing was a nice touch, highly highly recommend!!! Best coffee within 100 miles!!

honestly this place has one of the best atmospheres in downtown Waxhaw. most of the staff are usually pretty kind and the coffee/sweets are priced fairly. the inconsistency of how the same drink tastes throughout the week really bothers me though. I'll go in on a Monday and order a mocha frost that's nice and sweet, then I'll go in on a Saturday and it'll taste bland and much less flavorful. overall I love this place, but the inconsistencies need to be addressed.

I've really had to ponder on posting this review here because I feel like it needs to be addressed but I wasn't sure how to in the beginning. back in August I applied for a position at the shop and was brought in for an interview. I had arrived about 10 minutes early and saw that the interview that was scheduled before me was still being conducted. the hiring manager was very thorough with them - walking them around the store, giving them the rundown of everything, so much so that it even bled into my interview time by roughly 10 minutes. then it was my turn for an interview and I was essentially brought into the back room, was given a rough explanation of how the shop was run and what I'd be doing, and then was asked if I had any questions, which I did, but I had very few lined up so the interview lasted maybe 5 to 7 minutes at most. needless to say I didn't have a very great feeling about that interview and felt like my potential was extremely overlooked because she had made her mind up about hiring the two she interviewed before me before she even began my interview. it would've been a lot less insulting had she just come out of the back room and said "hey, I've already made up my mind, sorry for wasting your time, you can go home" instead of trying to sloppily go through the motions with me. I don't know if the motive fell under discrimination, just an overall lack of interest in me due to how i presented myself, or what it was. overall just extremely unprofessional and I think I dodged a major bullet by essentially getting looked over by the hiring manager. this really hurts because I've loved coming to this spot for the longest time. it's been a safe haven for me and to just feel so blatantly disrespected by one of the main pillars of the shop just puts a bad taste in my mouth that I can't ignore. extremely disappointing. please do better for future potential employees, as they're some of your most frequent customers.

Everything is delicious, wonderful quaint decor, excellent location, can’t go wrong!!

Whenever me and my friends want to get away from commercial coffee place like Dunking and Starbucks, we come to Crossroads. It has the best atmosphere for early morning chats or working during the midafternoon. I love the decorations and wooded interior of this coffee shop. Crossroads captures the local experience in Waxhaw perfectly. It is refreshing to sit down, sip on a cup of coffee and enjoy the old town vibes. The coffee here is not overpriced for the quality of coffee you are getting. The coffee is a bit strong for my taste, and that is why I don't come often but for this exact reason the coffee shop attracts a lot of customers. Many like the authentic taste of coffee that is lost within chain companies. When you want to get away from working at home this shop is a great place to do work. Every time I come here there are people working on their computers, partaking in business calls and sitting in on meetings. Whether you live in the town of Waxhaw or you are just visiting the Crossroads Coffee House is a local gem that is the best way to start your morning in this town.

Excellent drinks and great service. Everyone (staff and customers) were following mask protocol. They also have a great selection of coffee beans for home brewing.

I love visiting this coffee shop whenever I’m in town from Ohio. Great coffee and perfect environment. But whoever was working today was not very customer friendly. She seemed more interested in carrying on her conversation with a friend/customer and I had to interrupt to get service. When I asked about the beans she seemed like I was inconveniencing her. Also, when I would ask a question the answer I got from her was “I don’t know I haven’t been here in four years.“ You don’t answer a customer that way. If you don’t know some thing you should say, “I’m not sure about that as I haven’t been here in 4 years, but let me find out for you.”
As her friend said, “there are other coffee shops around” and she’s right. Next time I’m in town I’ll go elsewhere!

Great Coffee and our favorite beans. Darkside of the Bean!