Bella's Cafe & Catering

Awesome food and magic service keep safe

I went there for the first and last time and got a muffin. About 3 hours later I was violently ill. I hadn't eaten anything before or after that, so I am sure it was that muffin that caused it. However, the thing that cemented a 1-star review was the fact that when I wrote them via their "Contact Us" option on their website and told them about my experience and asked someone to please contact me, I got no response. I will not go there ever again or recommend.

Nice coffee shop that offers so much more. I only had Hazelnut latte which was spot on. They have pastries, sandwiches, Italian sodas, etc. Hughly recommended a visit.

My wife ordered a cappuccino on September 8, 2020 at 11am. She took a drink and immediately spit it out because it was scalding hot. She ended up with a first-degree burn on the roof of her mouth. Two days later, her skin has completely peeled away on the site three times. She is in great pain. It is too late now to take any kind of action, but I wish I had known what had gone on at that moment. In the food service industry, you just don’t serve liquid that hot. My wife drinks coffee every day, often purchasing it in coffee shops. She has never in her life encountered anything like this before. Be careful.

The coffee here is wonderful! So are some of the snacks. I've been coming to this place for a couple of years and it is always good. I am giving four stars because during my last visit I ordered my typical keto coffee - a sugar free syrup latte with breve or heavy cream. The person writing down the order on the cup didn't specify sugar free or the creamer. I even reminded her because I could tell she was struggling. Unfortunately, my coffee still wasn't made correctly and it had to be remade. This has happened a few times here. It is frustrating because it's really important for somes dietary needs ensure that they stress providing what is requested. Other than that, they have the best and most extensive options of sugar free syrups around and that is why I love it!

Wow! This place is fantastic! I wandered in off the street looking for a quick lunch on my first time in New Bern. Bella’s delivered well beyond my expectations! I ate the chicken caesar in a spinach wrap which blew me away. The chicken was served hot, the lettuce was flavorful, the wrap was fresh, and the dressing was balanced. Might be the best I’ve ever had without any exaggeration! I also ordered a caffe mocha and an iced blueberry hibiscus tea. Both were rich in flavor. If you find yourself in New Bern I would not hesitate to recommend you give Bella’s a try!

This cafe’ has AWFUL service. The baristas were incredibly unhelpful and provided terrible service. The only manager on site was preoccupied in the back office playing on her phone, while the baristas proceeded to forget MULTIPLE pieces of our order as well as serving us disgusting excuses for club sandwiches. The mayo and bacon tasted sour, while topping it off with the bare minimum of slimy meat. They didn’t have any gluten free bread options, although both their website and store front advertised options for people with allergies. After arriving 15 minutes past opening, they told us that they were no longer serving breakfast. Mind you - it was 10:30 a.m.

Do not come here unless you’re prepared to be disappointed and waste your money.

Food was good and served quickly. This place fits in well with the college kids, not so much for full meals (they don't have any). More of a social gathering place for the "in crowd"

10 mins before closing but couldn't get coffee....

Very knowledgeable about gluten free needs. Willing to substitute any bread/ wrap with gluten free options. They also have vegan options as well. Brightly lit display cases and many options for how you want your coffee done. Coffee is locally roasted.