Review of Get Craftea
Get Craftea is an eco-friendly bubble tea store located at 1002 Henderson Dr D, Jacksonville, NC 28540. This local gem is known for its delicious bubble tea and friendly service. The store is open every day of the week, although specific hours are not provided.
Upon entering Get Craftea, customers are greeted with a warm and inviting atmosphere. The interior is beautifully decorated, creating a cozy and comfortable environment for visitors to relax and enjoy their drinks. The staff members are praised for their exceptional customer service, with many customers mentioning their friendliness and helpfulness.
Get Craftea offers a wide selection of bubble tea flavors, allowing customers to find their perfect drink. From classic flavors like taro and Thai tea to unique combinations like peach and guava, there is something for everyone to enjoy. Customers have also praised the quality of the drinks, describing them as delicious and refreshing.
In addition to bubble tea, Get Craftea also serves a variety of food items. Customers can indulge in spam musubi and popcorn chicken, which are highly recommended by patrons. The menu offers a good balance of options, ensuring that both tea lovers and food enthusiasts will find something to satisfy their cravings.
One standout feature of Get Craftea is their commitment to being eco-friendly. Customers are encouraged to bring their own 24 oz cup, reducing waste and promoting sustainability. The store also offers a unique "pay it forward" option, allowing customers to buy a drink for someone else and leave a message on the wall. This gesture of kindness has resonated with many customers, making them regulars at Get Craftea.
While there have been a few minor complaints about long wait times and occasional difficulty in placing advance orders, the overall consensus is highly positive. Customers appreciate the affordability of the drinks and the enjoyable experience they have at Get Craftea.
If you're in Jacksonville and looking for a delightful bubble tea experience, be sure to visit Get Craftea. With its friendly staff, delicious drinks, and eco-friendly practices, it's a local favorite that won't disappoint.
From the business
"An Eco-friendly striving bubble tea cafe! TEA y’all soon!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Outdoor seating
- Takeout
- Dine-in
IrlAketchi
Okay so when I first tried it I wasn’t a huge game because of the drink I had but that was my mistake, I had thought about it and was like but the people are so nice and patient with everyone from serving us and letting me try samples. Later I came back and found a delicious drink and it was amazing, I hadn’t had anything like it and the fries were amazing. I had told the people that I had no idea on what to get so they asked me a lot of questions on what I like and how I like things and so I found the perfect drink.10/10 will eat again 😋
Billy Bob
Every time I come here to get a boba tea, they are out of boba (one of the main ingredients of a boba tea). Then they act so confused at the register why I don't want to order anything else. . .
Whenever I try to order something else, it is sweeter then a soda. The amount of sugar is just gross.
***
REPLY TO OWNER: I go to Raleigh all the time and the bubble tea stores there, have no issues having boba on hand, so I don't buy the boba shortage excuse for one second.
As for your claim about having absolute control of sweetness, your number 2 specifically states that some drinks must have a certain level of sweetness. That is NOT "absolute control." Also if your sweetness levels are abnormally high, and I change the percentage, that sweetness level will still be higher then expected.
2ND REPLY:
What part of my review made you think that I wanted to come back to your store? Common sense would dictate, that a burger spot constantly out of beef patties, would not drive customers to return. The same logic could be used for this situation, and as you already made clear, there are better businesses in the area that can serve customers much better than you can. There is no desire for me to return; I just wanted to warn others not to waste their time with your business.
Good luck with lying to you customers about a made up boba shortage to cover up your lazy business practices.
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Emily Klem
I went on the second day it was open and it was great! The drinks are good and the staff is really friendly. It's nice to finally have a place like this in the area especially since it's not horribly expensive. I'm excited to see what the place will look like after they decorate more. I watched them be really kind about any mistakes they made as well and they were happy to give recommendations and explain things on the menu to you. Definitely will be back
Tammie Velliya
I had never tried boba tea before and always wanted to but couldn’t find a place where they had it. My best friend told me about Get Craftea and we went together. It was way better than I expected it to be. The staff were super friendly and very helpful. One of the staff walked me through ordering my own custom boba. I recommend it to anyone and would love to go there again when I have the chance.
Camryn Wright
THE STAFF IS SUPER FRIENDLY EVERY TIME I COME IN IF ONLY THEY WOULD LET ME TIP!!!! everything here is amazing if you’re looking for boba or even just a new fun drink this is definitely the place for you
Ariana Chavez
Tea is AMAZING, customer service is okay.
Female staff, I apologize that I don’t know their names, are wonderful. They are so easy to communicate with and are very helpful.
There is a male staff member that I have had trouble with twice now. First time when I was ordering and when I asked a question regarding a flavor, he told me “there’s a menu over there.” instead of answering my question. I would understand if there was line behind me or they were overwhelming busy .. but I was the only one in line and the only one in store.
Second time was when I attempted to order ahead of time three slushes. Over the phone, I informed the staff that I was aware of their policy (they only make slushes when you get to the store to prevent them from melting) but I wanted to know if I could request mine to be made ahead of time so I could just pick them up and leave. The staff informed me that they would be a little melted if they did it this way but I told them that was completely fine and that I didn’t mind. When I went I to pick them up, the male staff member confronted me stating they would never do this again because they wouldn’t want other customers seeing a melted drink and it was against their policy. I understand their concerns about other customers seeing a melted drink but I also asked ahead of time on the phone if it was even okay. Also, this is my preferred way of picking up my drinks, I enjoyed going in to the store, paying and then promptly taking my drinks. I prefer this over calling, checking in to the store, then waiting an additional 15 minutes for my drinks.
Once again, tea and the majority of staff are amazing but communication could be better.
Felix Stengele
[UPDATE] The manager called me to make sure I was okay. They made sure to check that their food was to date and their other customers were okay. We determined the food was safe and it was most likely my friend and I were just sensitive to the sugar. Will def return if I crave boba again. (This time with less sugar lol.)
My friend and I are so sick right now. The only food we shared today was a thai tea from Crafttea. I’m so miserable right now. I’ve been here many times before with no problem but they should probably check their milk date or something bc we are miserably ill right now.
Jessica Davis
I can’t say enough good things about this place !!!! I only wish I knew this place existed SOONER . The selection is superb and the girls that work in there are extremely knowledgeable and helpful . And Everytime I’ve been in there they’ve been busy and yet my tea is up very quickly . This is definitely my new go-to spot for teas and coffee. Do yourself a favor and try this place out , it rocks! And the TARO TEA IS THE BEST THING IVE EVER TASTED 🙌🏻
Logan Burr
Very good and fast service even with only one girl there making the products at the time. Tea was very high quality and tasted amazing and the building was very clean. They offer an awesome stamp program so every 10 stamps you get from each drink you can earn a free drink. Will definitely return!
Becca Bastian
We usually have no issues when coming here. The slushees are always great even though they sold out of boba. We decided to try the chicken for the first time. And they had to redo the chicken and the fries ended up becoming cold. I didn’t want to make it a big deal but when we left and tried the chicken it was the wrong flavor, I ordered medium and they gave me spicy... so it wasn’t even able to be eaten. Due to having somewhere else to be, we weren’t able to go back and fix the order. I’m really disappointed that we had cold fries and the wrong flavor chicken.