Search

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Outdoor seating
  • No-contact delivery
  • Delivery
  • Takeaway
  • Dine-in

Nana's Ice Cream and Coffee House Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Leilani-Jade Carbonell

I go here all the time! their bubble tea is the best! their food is great too and the people who work their are really friendly! they remember their regulars very well.

Drishti Lakhi

WORST BAKERY EXPERIENCE OF MY ENTIRE LIFE. I don’t know who was at the register - some white guy probably in his 30s. My sister and I politely asked some questions about menu items and ordered a bubble tea drink and a cake slice. This man firstly made the drink incorrectly by adding the wrong boba to the drink and when we asked if it was the one we ordered he took it back and started remaking it. He came back with a 3/4 filled “big sized” cup and left. So my sister and I waited at the register for two reasons. One, to ask for another spoon, and two, to ask him to fill up our big sized cup since it was very clearly not what we paid for. This man literally screams “NO, GET OUT OF MY STORE…LEAVE…GET OUT.” That is definitely not the way to speak to innocent customers. Not to mention that he disrespected us in front of numerous other customers. He needs to be taught how to treat people and should be fired. If he’s the owner, he definitely needs to get checked bc there’s something wrong with him. I can not think of a single reason to be treated in that way — I think he’s likely racist since another recent review mentioned that. I will definitely not be returning to this store. I would appreciate if the owner if this store contacts us about this horrible and unexpected experience.

Divya Dewan

Great variety of desserts & hot teas! Just need more variety of bubble teas & milks with it!😍

Ashley Sullivan

Very large and fun menus filled with tasty looking options! We were the only ones there but our waffle and sundae took 15-20 mins to come out, which we thought was a bit long, but they were very good and worth the wait. There is both indoor seating and takeout. Definitely a new favorite restaurant in the area!

Jose Torres

I will never come back to this place because the owner was so rude when I got my boba drink the powder was not mixed well and I had to return it and he gave me a rude attitude

Jeff - Enabling Human Technology Services

No hot Fudge!
The banana crunch was delicious.

Juan Pawirosetiko

Really enjoyed the laid back new Orleans themed atmosphere while enjoying the desserts that they offered here

Rosa Veramendi

The atmosphere is so aesthetic and cute! The song playlist is also amazing, with some classic Spanish music, jazz, and even raggae. My group ordered sundaes, and they were very filling as well as tasty! A lot of toppings were added that made the ice creams taste delicious. I would definitely come here again and recommend this place to others

Victor B

What a nice atmosphere. Really enjoyed the espresso and the Irish. Ice cream was good to. Highly recommended to just sit and relax.

Irina D.

What a cute place! Great service, and the ice cream is delicious. We will definitely come back.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload