Jitters Cafe

I've had lunch at Jitters several times in the last couple of months. My favorites are the Frenchie Sandwich, the French Dip Sandwich and the Chicken Caesar Wrap.

The staff is very friendly. A place that now's my name when I come in. I have only had the coffee and it is very good. The place can get busy when the college is in session.

Not sure of their masking policy. Good food, good drinks, but servers don't wear masks

Love the food here- very good and big salads. Coffee is great. Sometimes a wait to get a seat but not long at all.

Wonderful neighborhood coffee shop. No one rushes you, so it's a great place to sit and chat over a coffee or a light tasty lunch.

Wow. My sister worked here and recently left. She went to pick up her last paycheck and after 10 minutes of having to "find it" she brought it home and found that it was ripped in half. Poor staff poor service poor management would only get you a 2 star but that was the cherry that got you this 1 star. Best of luck to this understandably struggling small business.

RE: Well speaking of personal lives you knew it was a tough week for our family because our dog had just passed. I wasn't going to put this on the original review but your grounds for letting my teenage sister go was because she forgot she picked up a shift for someone over a month ago. Mistakes happen though just like your excuse for the check! Talk about happy holidays...

P.S. you should consider making an organized solution with reminders to shift changes so this doesn't happen again.

This is by far my favorite coffee shop in Rochester. Everything and I mean EVERYTHING they sell is made right here on premises & it is delicious! The staff here is pretty awesome too!

The drinks are not very good but the food, staff, and atmosphere make up for it for sure. It's always been one of my favorite places to stop.

Cool place, great rockburn coffee, and beautiful place in and out

Jitters used to be the hotspot when I was a teenager, but the real coffee hotspot in chili nowadays is in Chili-Paul plaza. Jitters feels too much like a diner, and I'm not really that impressed with the drinks. They are okay, but expensive for just okay. If I want okay coffee, I'll go to Dunkin.