For Five Coffee Manhasset

For five coffee has been one of my favorite cafes up until this point, after this visit I will never be returning. I came in with three of my friends and the employee working rushed us and rudely told us that we could only order iced coffee and the deserts that were on display. When we ordered our coffees he rolled his eyes and aggressively took our order. He forgot about our food because he was too focused on closing the store and when we sat down to eat he watched and made mocking faces as we spoke. We stayed for less than 10 minutes due to the fact we were made extremely uncomfortable. Before leaving we said thank you and he did not respond. I can understand wanting to go home but the way that this barista acted was completely unprofessional and so off putting. We came on 3/21/23 at 6:30pm and have our receipt saved if this is deemed as a fake review. You guys have lost a regular customer and you will lose more keeping this employee.

They charged me $.60 to put half & half in my coffee! I've heard of charging for oat milk and other specialty creams, but even the fancy coffee shops in Manhattan have never charged for half & half. The coffee was about the same as any other coffee I could get on that street, so tomorrow I'm going to check out one of those other places instead.

I have to start off by saying the atmosphere at this place is really cool. They had good music playing and the staff is really nice. It’s not their fault the coffee had no taste. On the other hand, the chocolate chip cookie was really good. While waiting for my train at the train station I decided to wander around the town and stumbled upon this place. If you have time while waiting for your train, make sure to not only pick up the cookie but pick up some other bakery items which looked good too. The bathroom was very clean which was impressive. Overall coffee stinks, bakery items and bathroom good. Three stars.

This place used to have good coffee when it first opened but over the past few years that quality has decreased dramatically while the price has increased dramatically. The coffee is no longer good. The espresso is terrible so I decided to get a drip coffee last time I went because I was in the area and short on time. Menu said $2.75 which is reasonable but when the girl rung me up it was $4.75 which I was willing to pay until they wanted to charge me extra money to put milk in my drip coffee. I asked the girl if she was joking and she angrily said "we charge, yes we charge, we charge". I walked out. I'm not cheap but that's insane for a bad cup of coffee. Starbucks isn't my thing but their coffee is better than this place, wasn't always but now it is.

REVIEW FROM CUSTOMER NICOLE SHOULD BE FOLLOWED UP.

I believe that she is referring to the very same Employee! TERRIBLE FOR ANY BUSINESS!!

Terrible, so called evening manager!! First encounter with this.. piece of work, he closes at 6:55! Second, he looks at us with an absolute attitude and made the worse drink’s possible!!

We requested a refund he stated no refunds but a gift card had to be given!

I asked for owner contact he refused!!!

Got the gift card for $14 lousy dollars with no receipt to prove balance! Asked for receipt he yet again gave attitude argued about the balance and then finally gave receipt!!!

Overall, he appears to be very discriminatory!

A little ways down the road my husband noticed that the gift card amount shows $0 balance!! We will return to rectify. Hopefully when someone with better customer service experience is there.

Nice ambience, very popular in the neighborhood, full. Very big menu on coffee selections. I got the Gotham hot chocolate...but truly wasn't a fan of it. Food was satisfactory, I definitely had better avocado toast elsewhere.

I usually get their oat or almond milk latte no sweetness because I’m trying to be skinny here but it still tastes amazing! Avo toast is delicious here too! I’ve tried their chocolate chip cookie before- super chunky.

Please , please , please !…Don’t sweep the floor while we are having our food there. Some people have allergy from the dust . I had to get up and leave because of that… other than that i love the place but this is just such a set off!!!

Finally an excellent place to go. The drinks never disappoint, from the sandwiches to the fresh salad, everything was great. I have been here before doing this review and everytime, the food is top notch. I did take away one star for the cashier. I believe they need to improve on this. Everytime, it seems the cashier doesnt want to even acknowledge the customer. she seems to not know where the line is and who is next.?

$9 for an [mediocre] iced latte and when I asked why it says 5.75 on the board for the latte, worker said that’s the hot price. Workers are also not so friendly. I’ve been here twice a year apart and left thinking I won’t be returning.