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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping
  • Takeout
  • Dine-in

Chill Out by Simple Sugars Reviews - 100

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Annie Bos

I grew up in Ruidoso and we never really had a place like this to hang out. So it was awesome when they opened up. I love going there for a treat. I have since moved away so my husband and I always try to stop by whenever we are in town. I love that theres lots of options and it’s super clean!

aubrey lott

Love taking my kids here but I can't believe they are charging $7 for 6 fried oreos. Considering how much it cost to make them, charging over $1 per oreo is ridiculous and pure greed.

black ice

I love ice cream 🍦. Great place for kids, they have nice games to play with family 👪. You seat and enjoy good times with family and friends 😊 ❤️

The Stroman Family

We showed up right at closing and they were all still awesome! Great place and great service from Airalyl, Gemma, and Gianna.

Severus Salas

Worst customer service, but not surprised. As a pair of locals that patron this shop every weekend we were disgusted by the way we were treated today, 13 Aug 2022 @ 1730. Last weekend I shared this spot with another and the young ladies had no qualms providing spoons for the purpose of sampling. Today, I and my girlfriend visited the shop and decided to try different combinations. I tasted my combination from my own bowl, liked it so added more. When we reached the register we were charged $3.00 custom item. I inquired what that charge was and the very rude and
unskilled girl replied, “we watched you taste some of the product before buying it” I then responded, “I was making sure I wanted to add more of the same product” she then said, “well we don’t allow that” I inquired, “ok well last week the other young lady had no problem with sampling” she then shrugged her shoulders and said, “well I don’t know what to tell you, I’m not going to allow it!”. This snottiness could have been handled in a more professional manner. Walmart talenti will be the better weekend treat. Our year round money will no longer be handed to this company until there are improvements.

Victoria Pedroza Moreno

They were super kind, the boba was delicious, my sisters loved the variety of yogurts and toppings, they are bilingual and we even got a free smoothie!

Christina Valadez

I would leave 0 stars but that’s not an option. It took OVER 30 MINUTES for a single boba drink that took 30 seconds to make. MANY other customers got their order BEFORE I did. Ridiculous. My sister ordered shakes and the frozen yogurt tasted gross, in addition to taking over 30 minutes for that too.

Kat Brooks (Kat)

I have been here multiple times, I love the Boba and they used to have fried oreos but they don't anymore. Still amazing Boba and fro-yo, good area to chill and have a snack with friends or family.

David Veeder

Cool environment but we got the wrong order, sent it back, got the wrong order again and then the employee told us that our vanilla and reese's shake tasted like strawberries and came out pink because of the mixing process.

Megan Snyder

Gemma, Gianna ,and Guadalupe amazing young ladies made us feel welcome in a clean friendly environment.

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