Cool Beans Coffee and Ice Cream

My wife just went in today 3/12/2023, the lady at the drive through took her card and added on a $2 dollar tip without asking my wife if it was ok, we also did not receive a receipt or anything else. Now Normally i am ok with leaving tips and we do at this place all the time if it is up to us to decide, i do not like people just taking tips especially if they are rude. we will not be going here again for a while. The Receipt would be nice, we where told $21.56 through the window but my bank is showing $23.56.

Lovely little spot! Big shout out to the one person who was in the store who was working so fast to handle inside customers as well as drive thru peeps!

Drive through ice cream break just off the highway in Elko. Great milkshake (mine) and ice cream cone (my wife's). Very charming personal service. Good product. Nice people. Couldn't recommend more highly!

𝙸𝚏 𝚊𝚗𝚢𝚘𝚗𝚎 𝚠𝚊𝚗𝚝𝚜 𝚊 𝚠𝚊𝚝𝚎𝚛𝚎𝚍 𝚍𝚘𝚠𝚗 𝚔𝚘𝚘𝚕𝚊𝚒𝚍 𝚜𝚖𝚘𝚘𝚝𝚑𝚒𝚎 𝚝𝚑𝚎𝚗 𝚐𝚘 𝚝𝚘 𝚌𝚘𝚘𝚕 𝚋𝚎𝚊𝚗𝚜, 𝚒 𝚑𝚊𝚍 𝚝𝚑𝚎 𝚠𝚘𝚛𝚜𝚎 𝚜𝚘 𝚌𝚊𝚕𝚕𝚎𝚍 𝚜𝚖𝚘𝚘𝚝𝚑𝚒𝚎 𝚒𝚗 𝚖𝚢 𝚎𝚗𝚝𝚒𝚛𝚎 𝚕𝚒𝚏𝚎 𝚝𝚘𝚗𝚒𝚐𝚑𝚝 𝚝𝚑𝚎𝚛𝚎. 𝙸𝚝 𝚠𝚊𝚜 𝚜𝚘 𝚗𝚊𝚜𝚝𝚢 𝚝𝚑𝚊𝚝 𝚒 𝚝𝚘𝚘𝚔 𝚘𝚗𝚎 𝚜𝚒𝚙 𝚊𝚗𝚍 𝚝𝚑𝚛𝚎𝚠 𝚒𝚝 𝚒𝚗 𝚝𝚑𝚎 𝚐𝚊𝚛𝚋𝚊𝚐𝚎. 𝙸 𝚠𝚎𝚗𝚝 𝚝𝚘 𝙵𝚒𝚣𝚣 𝚝𝚘 𝚐𝚎𝚝 𝚊 𝚛𝚎𝚊𝚕 𝚍𝚜𝚕𝚒𝚌𝚒𝚘𝚞𝚜 𝚜𝚖𝚘𝚘𝚝𝚑𝚒𝚎..

Great little spot for a coffee or ice cream!!! The young lays that helped us were friendly and helpful, if I'm ever traveling through again I'll definitely stop in!!

A friend took us out for coffee & the young fella that took our order did not ask or take our friend’s phone #. We know that your point system ( towards a free drink) is linked to a phone #. The customer that came after us had the same experience. Maybe this fella is new & needs a bit more training or guidance. Would you please remind him to ask for a phone # when taking orders? We all enjoyed our beverages.

Recently, I have been taking friends here and there’s a guy there that is rude. I asked him what kind of ice cream they had and was answered bluntly. Not only that I set up a rewards with a lady there and I have to remind him of my phone number these last two times. However, I will say the ice cream was great and so was the brownie sundae thing I got. Customer service by MOSTLY everyone else was also great after that👍🏻

Fish was way overcooked looked and tasted like day old . Also Chicken fried stake tasted old. Did not eat it. Drinks and frys were good. Server was present, but had she looked at the fish she would have not served it.

Tried Starbucks but that sucked.
This is THE BEST COFFE you will get in the area. We had amazing lattes, coffee, and a really good all fruit smoothie. Super warm people here too. Have a drive through to make covid easy.

Great service and coffee with all the fixings we enjoy! My family and I stop here on our road trips - both directions! Noemi provides service with a smile and is a lovely role model for my younger daughters about how to treat others. We will keep coming back and support this local business. Thank you!