Emporium Express at Regional West Medical Center

Avery always knows my order as soon as I walk up! She’s such a smiling face and so personable and that makes my mornings so much better. All the girls at the Regional West location are a 10/10, would recommend!

Overall I gave 5 stars. I didn't get any food cause I go to coffee shops for coffee. Idk how their food is.

The service was very good. I went up and said that idk what to get, so she gave me a quick overview of things, said there was some seasonal drinks. And I told her I don't like stuff sweet, and I was surprised, she was really prepared. For answering my questions and so what I ended up getting was a maple vanilla latte with almond milk, because I wanted it to be a bit nutty/woody. And when I got it, it fit with the autumn season in presentation...

The taste: When I took a sip, I didn't burn my mouth, and it was a nice pleasant taste with maple and vanilla, and with the almond milk, this may sound weird, but it was really good, it almost tasted like I was drinking a tree. Cause a tree is wood, just for clarification to those who may not know that, so really, that's what surprised me. It tasted like autumn, but it also tasted like a tree. The coffee itself was smooth, no weird flavors, unless you consider drinking a tree is weird.

The atmosphere: I understand that this is probably just a Google thing, but I had no issue with the atmosphere. It's in an ER, they matched the atmosphere of the ER, except most people would rather spend money at a coffee shop than get a hefty bill from the ER. So to summarize this, people don't smile when they have to go to the ER, but people do smile when they see a beacon of hope, such as a coffee shop. It does fit the atmosphere and it's also a bonus to the atmosphere.

I got a 24 oz latte and it was about 8 bucks. Would I normally spend that much for coffee? Probably not, but I got it as a treat for myself and do I think it was worth 8 bucks, absolutely, the speedy service along with the good service and the taste, I thought it was worth it.

Just a clarification, I am reviewing the food, service and atmosphere, because those are the sub options after you give the overall review stars.

Avery is seriously the best. Not just as a worker but always so kind and polite. I would have stopped coming to emporium if it wasn't for her. ❤️

Bought a 20oz Medium brew coffee, and it was SOOO nasty, SOO bitter I couldn't even drink it. Total waste of $3

Greatest coffee cart in the Nebraska Panhandle. ❤

Kara, you ROCK!!! Thank you for your help today, much appreciated!!

Coffee needs to be a little bit hotter

Unfriendly staff.