Cafe 191 Big Sky

I called from my car to place an order for them to bring out to my car like their sign says they will. They told me it was so much easier if I came in. I put my mask on and went in. Not one person including the servers had a mask on. I had to stand waiting for my food although I had waited outside for it to be ready for the time they gave me. She gave me my bag and I said I ordered a coke as well. She motioned to the cooler and told me to go get it. When I got to my car and opened my bag it was the completely wrong order. I called and said could you bring my order out this is wrong. I waited and then finally went back in and told her she should make a new order for the one they gave me as I opened it and I would not want my order to have been with someone else. I also asked why no one was wearing a mask on staff. It is in Gallatin County and we still have a mask mandate. She said she already had Covid...shocking...not! I will never go to this place again.

Me and my girlfriend went in for brunch and chose to sit outside. The server seemed friendly at first and being local we were excited to try a new place close to home. We chose to order only one entree a burger with fries and a side salad. The server immediately seemed bugged and said multiple times “is that all you are going to order”. He then repeated our order back to us and it went downhill from there. We weren’t talked to until the food was brought out and the burger did not come with the side of fries. When I said we didn’t get our fries I was told that I didn’t order any but that he would grab us some. When he was bringing the fries to our table we watched him pick up and eat multiple fries… He even said “don’t mind my snacking”. He didn’t say anything else to us for the rest of our visit. And even ignored my thank you when he brought me the check talking to another table the whole time. I was frustrated with the situation and asked another server who the manager was only to find out our server that treated us like that was the manager. I attempted to confront him only to be told “mistakes happen”. I was very frustrated and nothing was done to remedy the situation. I was told walking away “see you next time” and “thank you come again” just trying to rub the terrible experience in my face. Absolutely terrible service. Will not be back and will make sure never to recommend to anyone.

Kind people, great service, and the food was fantastic. I don't recall every having a turkey club I loved so much. Their bread was toasted to perfection and the homemade French fries were perfectly done.

The food here is always delicious! We've had breakfast and lunch both and we've never been disappointed! They offer a great variety of traditional breakfast and healthy options, including vegetarian options! I highly recommend the Mac and cheese!

This place is busy, however they are very kind and accommodating. The portions are HUGE! Highly recommend!

Yoooooooooo you must go here! We are foodies and my hubby is a chef by training. Eggs Benny, avocado toast, biscuits and gravy, and heavos Rancheros outstanding! Such good flavor amazing portion, strong coffee and great staff!

We were totally ignored by a female server at front counter. We stood at the counter for 10 minute before anyone getting us coffee. While she smiled at other guests and filled their coffee cups and helped them. Thanks to a male server who helped us.

Wonder why? We got treated so poorly

Super-friendly place. Good coffee. Best in 52 counties.

Excellent place for breakfast. Wonderful people who are very accommodating! Great value!

Solid food, not too Big Sky-ish prices. We loved our lunch and were pleased that we got the recommendation to stop here from our Geyser Whitewater outing leader.