Einstein Bros. Bagels

Start with the positive: Their bagels are better than Panera. They do seem to provide excellent customer service to their REGULAR customers.
Negative: We pre-ordered for pick up the next morning. When I arrived the gal who seemed like she was in charge had no knowledge of order. She went in back and then came back out and realized the bagels were already packaged on counter. Our order included two Joe to go (coffee). OMG the gal who was in charge was the only one that knew how to fill the containers. She had to help at counter while trying to make the coffee. I spent over 20 minutes waiting for the order which was supposed to be ready when I arrived. Had to ask 3 times for receipt.

Simple and reliable! You can count on consistent food and good coffee! The menu changes a little here and there to keep it new. It's a great place for your daily coffee whether you have it with a friends or just a newspaper.

First experience was phenomenal.

I quite enjoy Einsteins. The bagel selection is great. Breakfast sandwiches are even better.

I don't know what it is with Einsteins, though. Just like the now closed Clayton/Woods Mill location, this place needs a DEEP CLEAN.

Here at least once a week no place to get a better bagel from an amazing crew of people! Every fri gets off to a great start thanks to them and their next level coffee.

Slow service, didn't bother to refill coffee when it ran out, tables dirty, grunts and silence from employee (manager?) when I thanked him for bagel. No wonder these are failing. At least the bagel was decent, or one star would have been given. A chain in decline.

This was my first experience with Einstein Brothers Bagels. It was an extremely positive experience. I had the avacodo, bacon, and egg bagel. So savory, so yummy. I would definitely recommend this restaurant and I plan on going back.

Everytime we come they are out of everything bagels. Mine the orders for data and learn how to have what people want. Variety is great but not at the expense of having what the people want. Also, $3.99 for a 11.5oz orange juice. That would be the same as schnucks selling a 59oz bottle for $20. Get your act together

The people are great. The bagel and lox are fire. They really need to open the front door from the outside. And maybe set out some tables inside for chilling.

Ordered 1 bakers dozen asiago begals over the phone, got my 13. Also ordered 1 bakers dozen 6 cheese begals. When I got home found out I received 11 begals. Count them before you leave the store. I live 40 miles away and will not drive back for 2 bagels but be sure I will count them next time, Especially when charged extra for a "gourmet begal.