Cups | An Espresso Café

Great cup of coffee - I took home a bag of Beans too

One of the best places in Flowood to get coffee! I have been here countless times and have never had a bad experience. Pass up the Starbucks across the road because Cups is so much better and cheaper, and made with a lot more love! Support local!

Sweet little coffee shop, comfy furniture, good assortment of freshly made baked goods and a healthy, but tasty packaged protein bar. Most importantly, the staff are kind. I’m sorry I didn’t get the name of the person who helped me on Thursday, but I was passing through on my way home after Ida. I was tired and anxious and still had no power at home. Your barista made me feel welcomed and helped me sort my way on the map. Right as I was leaving your shop, I learned the power was back on at home, they celebrated with me. I cried when I got in my car. Please thank them for me.

Gave it a shot because Starbucks was closed. It is the most bitter coffee I have ever tasted. Ordered a Latte and two cold brews, both are so bitter we can’t drink them. It’s awful. Spent $20 just to toss it in the trash. I wouldn’t recommend.

Some of the employees need to knock off that liberal feminist garbage and just serve me my coffee. And they actually go out of their way to hire people like this, like it's a job quality to be intolerable and easily offended. I said "Thank You Ma'am" to one of them (clearer than night and day that she's a woman) and she looked at me with this absolute look of disgust on her face. I'm guessing because I called her "Ma'am, like that's an insult. Maybe that's not the pronoun she likes to go by, but how in the hell am I supposed to know that? It's not my job to ask every single person I ever meet what they prefer to go by, and you have absolutely no right to get offended by it.
Keep your personal life personal and your professional life professional. That's the only reason why I removed a star. Other than that, it is an amazing place to be. Nice, quiet, relaxing atmosphere, unlike The Fondren location. And not all the employees are intolerable, a lot of them are really good people too, and I often tip them the same amount as my order cost when I see them behind then register. But leave your liberal rhetoric at the door.

Cups is a great local coffee shop. Excellent service, however, the coffee at this location is usually not up to par. If you order a dark roast, expect a watered down tasting medium-light roast. The coffee here isn't consistent, which is sad. I would love to give a higher rating. :-(

This is a nice coffee shop, however, some of the baristas are attitude galore. I’m not at McDonald’s asking for a cup of coffee. I’m at a coffee shop that charges a premium, so if my drink isn’t how I want it, I expect it to be remade. I expect my $6 frappe to be correct.

Most of the staff is fine, but there are a few sour apples that can make the experience a pain.

I actually stumbled upon this place while trying to find a Starbucks during the Thanksgiving holiday. The staff was more than happy to help with all the questions I had. To top it off the coffee was so amazing I actually bought two pounds to take back to Nashville with me. I ended up going to two locations, this one and one in Brandon. This location seemed best to me but the coffee was amazing at both.

I spend money with at least 1 Cups location every single day. Today, I have chosen to no longer support any Cups location because of the blatant disrespect and unapologetic nature of the owner at the Flowood location. Today as I stood in line ( with the person ahead of me ordering) I was sending a video message regarding funeral arrangements to a member of my family. As I waited for the person ahead of me to place her order, the owner instructed the person ordering to pick up a sign (which indicates that a customer's order will not be taken while talking on the phone) and show it to me. This is upsetting for several reasons.
1. I visit this particular location almost every day. Therefore, I am well aware of the policy. And I WAS NOT EVEN AT THE COUNTER TO ORDER. THE PERSON IN FRONT OF ME HAD NOT YET COMPLETED HER ORDER, BUT WAS ASKED TO TAKE THE TIME OUT OF PLACING HER ORDER TO PICK UP A SIGN AND SHOW IT TO ME!
2. The sign was already in plain sight, and I am more than capable of reading and comprehending it. There was no need for another customer to be asked to speak to me for ANY reason.
3. I was not at counter, so it was not my turn to order. Therefore the policy did not apply.
And to add insult to injury, when I expressed my concern, the owner did not even attempt to apologize. Instead, she became defensive and attempted to justify her actions. No paying customer is deserving of such treatment.
I would also like to note that as the only African American in the establishment, I felt attacked that the sign was specifically placed in my face and not the faces of any other patron in the establishment who was on their phone. I will be filing an official complaint with the chamber of commerce and any other organizations necessary to bring this unjust treatment to light. Thank God Starbucks will be opening soon.

I'm being generous with 2 stars. The people working were slow and backed up and super unhelpful. The two girls who were working need supervision. They were out of cold espresso but offered no other option to make a frappe with coffee. Not to mention there was no trashcan to throw away things. I frequent cups a lot, enough to wrack up 30 bucks on my cups card. But I wont be back to this one.