Caribou Coffee

The staff are always so friendly, but every single time I order a crafted press it’s not blended as it should be. I hate to be a pain, but c’mon😑 Its just not the same, and it’s frustrating when you pay over $6, the drink isn’t right and you’ve already waited forever.

Ignore the bad reviews... I've been coming to this Caribou for almost ten years, and have always gotten spectacular service and drinks. The staff has always been welcoming yet speedy. Sometimes I get my drink before I even order.

I just went through the drive thru and ordered a large but as the clerk handed me the drink I asked if it was a large or medium. She would only smirk at me and wouldn't answer. I had to ask 3 times before she offered to remake the drink. And no apology either. I was the only car in the drive thru. Very disappointed in the customer service

They never make a drink consistent. I order the same thing every time and never get the same product. Some days it’s good some days it tastes watered down and awful. If I’m going to wait 10 minutes for my drink I definitely want it to taste worthy of that 10 minutes.

I've tried this location multiple times. I order the same specialty drink every time. Not once has my drink been made correctly. Most recently I went before a long trip and was given black coffee instead of the flavored mocha I always order. Very disappointed with this location and will not be returning.

They tend to be slow. Last time all 6 kid hot chocolates seemed like they were watered down. For my drink the extra shot of espresso is usually missed. The only time I have amazing service is when Deb and Marge work!

Has the wrong hours posted online by an hour. Drove 15 minutes to go there and realized it was closed. It wouldn't be that big of a deal until I tried to knock on the door to let them know the hours were incorrect and an employee rudely waved us away and mouthed a sarcastic "bye bye". Never coming to this location again. Would give less than one star if I could.

Also, the time I was in before the cashier didn't take off the coupon and ran my card and after it went through for the full time she said "oops" and never fixed it.

This is a very cozy spot and the baristas are very nice, but they are EXTREMELY loud... it's hard to get work done here so if you're looking for a spot to get some studying done, this isn't the place to study. I usually study at the Dunn Brothers in Eagan and the staff members are very respectful of their customers that are working and are not loudly yapping about their social life etc.

Extremely friendly staff and great tasting drinks made to perfection!!! You can still go inside and Take Out items as well during the temporary shut down as well. Dine in section is closed.

Always good. You just have to be specific about your order. Sometimes blended drinks can be a little icy.