Water Street Coffee Joint (Portage)

They messed up my drink size, then when I told them I ordered a large instead of a small, they gave me a watered down drink. They are over priced on everything including their food (kid sized portions for adult prices). I was not offered a reciept for my order either. Have to wonder who else is getting ripped off here. I am never going here again.

Usually have decent experiences here, but yesterday the girl behind the counter misunderstood me through my mask. She then proceeded to completely ignore me, take over 10 minutes on my drink and then just set it on the counter where I couldn't reach it to make me wait longer. By the time I got it, the drink was lukewarm and poorly made. I even tried to thank her on my way out and she turned around and walked away without answering. Very unfortunate. EDIT: after seeng the response to my review I reached out as requested, but never heard back. Very disappointing!

I frequent this coffee shop on a regular basis and am always so impressed. Being a work-from-home entrepreneur it’s nice to get outside the house sometimes and this is my go-to place! The staff is friendly, environment is welcoming and the aesthetic and vibe are exactly what I’m looking for in a coffee shop and office away from home. I highly recommend Waterstreet Coffee!

I love this coffee shop. The baristas are very friendly and helpful, the atmosphere is cozy and provides a good place to work, and they have a half-off student discount on mondays which is amazing. The sleeping bear mocha is especially delicious.

Very nice atmosphere, even during covid. Has both good coffee and nice snacks to go with them! Haven't tried the cocktails yet though.

Its a nice place with nice people. The coffee I just dont like at all. I ordered an iced coffee and I was kind of expecting it to be bad so i wasnt to mad when it was. I asked for cream and they handed me a cup of cold coffee and ice! I wasent too surprised but cmon how hard is it to add some cream and sugar. The staff is nicr and its not there fault but im not a fan of thr coffee. Its pretty there and very welcoming but i wont buy again. It really depends on what type of coffee you like as well. I like Starbucks coffee for an example of youd like to compare

Poor treatment of staff ruins any establishment for me...

The first time I went there I asked for advice on what was good and was recommended the "Matcha Tea, hot" I tried it, loved it, and today was the fourth day getting one to-go and my dog always tries to steal it, he's a picky pup and he begs for my matcha tea haha. After I'm done I let him lick out the cup and looks like we both found an item off the menu we love! Photos posted 🐕😂😍

The spicy masala chi tea is the best tea I have ever ordered. I often make it from scratch and this is better than mine.

The coffee is roasted in kzoo and the drinks are always good! They know how to make the drinks that they sell and have wonderful customer service. There is usually a place to sit inside, but the patio area is really pretty.