Dougie's Coffee Shop & Axe Throwing

Not even edible. Took 39 minutes to get two breakfast crepes and a dessert crepe, with only three other customers present and one of those customers had already received their order and been seated upon arrival. So, we had only one three person order in front of us. Gave me the wrong drink and had to be re made. Crepes are old, dried out and pre made. The outside corners were so hot, but two bites in...cold. these are old, rubbery and poorly warmed up. Meat and cheese inside crepe was dried out and old. Tore it apart to show this and that there was little to no ingredients inside. It was cold in the building, dark, unastheticly pleasing; my nose was running and hands were ice. Someone came in to pick up a called in order and the two staff stated they had no order. I wish I would not have left the standard tip.
I happened to see a few other reviews once I hit post and noticed the owner posting very unprofessional and not even addressing the concern.

Update following owner response: .. And there you have it. Never put my order in a to go box. As I threw the desert crepe (with half frozen berries on it) and breakfast crepe AND 3/4 of the drink on it's Paper plate into the trash. You are right a to go box was given to the other person who said, "I paid $9 for this, I might as well try to doctor it up at home and make it edible." You are correct that before we received our order we tried your front room. As it is freezing in there, but alas still freezing. Can't leave a mess, when you didn't get anything yet. So laughable. Proof is right here for everyone to see, blatant poor customer service by a supposed hot head owner. You're welcome. Customers take the information you read and take what you wish from our experience and the owners words. 😂
...and here's the owners response in case he removes it. "Excuse you...all crepes & whammies are made to order on our hot grills, fresh every order, NEVER premade nor cold. There were five other customers present ahead of you plus two call in orders. Meats are cut fresh every single morning. Crepes are stuffed at least a quarter pound of meat cheese and other veggies and whammies are a half a pound of deliciousness. Your crepes most definitely were hot when they were given to you as I literally burnt my hand on one of the plates from the steam coming off of it. Looks like you did a pretty good job devouring your crepe as the pictures you posted were just about gone with the little pieces of meat that you put in to-go boxes and told me everything was great as you left. You moved between two different rooms dirtying up two different tables and the temp is set at 72° throughout the place. I have never had somebody complain so much about my decor and how I want the lighting in my establishment. Not so sure why such a rude comments has to be made especially again as you said everything was great. And if you're paying attention so closely you would have noticed that the lady that came in to pick up the order realize they ordered from the wrong place. Yes I'm going to respond to such horrible reviews especially when you don't have your facts straight."
It's 2-5-22, video was going to be uploaded 2-3-22 **Waiting for the video of the supposed mess, broken furniture and conversation that we loved the food and service**

Dougies is awesome!!! The staff and food are great!! If you like crepes, do yourself a favor and visit this restaurant.

Came for coffee before shopping, went back in within half an hour to use the bathroom. Employees decided to turn off the power in the bathroom and were giggling behind the counter about it while I was walking out. Or alternatively perhaps, the power in their bathroom randomly shut off and I ran across something hillarious the moment I was walking out. Whichever, their coffee is subpar and the barista seems to be uninterested in being hospitable. I've gotten more friendly service at McDonald's.

The place was so small
And cute. So many food options. Delicious 😋. Plus the set up was cute. Employees so sweet! Would definitely recommend.

Overpriced and over-extracted. Upon entering Dougie's you are welcomed with smiling faces, and a warm atmosphere fit for people of all ages. However the state of their espresso based beverages are not that of the décor. The espresso was pulling at nearly 50 seconds a shot producing a burned and sour taste; accredited to the over-extraction and letting shots sit before serving. Milk texture was more than disappointing. Nearly 3 inches of sour air on top of my drink. When that dissipated, nothing was left except warm milk and "espresso". The drink was very unsatisfying. I don't believe I will coming back due to the drink quality issues. I highly urge the staff to become properly trained on espresso bar. If you can get your drinks to the quality of everything else you have. Then you will be great.

*EDIT*

Later in the day I was browsing around the downtown area when I heard my name yelled from down the street. Having family in the area it was plausible to have been spotted by a loved one so I turned expecting a pleasant exchange. On the contrary, out came "Doug" the so called "owner". He continued to harrass me about my review I left above exclaiming accusatory questions such as "What, are you a barista?" And my personal favorite "Maybe you could teach me something I don't know". Well Doug, I can teach you that this is not a way to treat your customers. If you are not open to constructive criticism, that is one thing. To belittle someone and make them feel uncomfortable while they are passing by on the street is another all together.

I suggest you take a look at why you felt the need to accost a former customer outside of your business and display such petty unprofessionalism.

The food was amazing. They had gluten free options for me too. Everyone was super friendly. My fiancé and I can’t wait to go back soon.

Stopped in today. The coffee was good, the menu looked great and I can't wait to try so much more, the atmosphere was cute, and the staff helpful. I'll be back!

My bf and I stopped in here unexpectedly and WOW I wish I lived in Davison!! This place has out of this world food and it's so cute and cozy!! I'd definitely want to come back if I'm in the area again.

This place doesn't even deserve a one star. The owner is rude and nasty. He kicked us out of his cafe because we asked for our cone we waited 10 mins for it, he also grabbed the dust pan in the middle of the service swept, didn't wash his hands and then continued to scoop ice cream with his dirty hands. Also the coffee is cold and not made right. I highly do not recommend this place. Customer service was ridiculous and very unnecessary!

Staff was very friendly and helpful. Food was FABULOUS and very reasonably priced. Could use another fan for circulation if eating indoors. Will surely be back!