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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Takeout
  • Dine-in

Tunnel City Coffee Reviews - 100

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kate Harris

I was planning on getting a coffee, but was flummoxed to find there were no prices listed on the menu. After asking and being told it was $3.50 for a small drip, I decided it wasn’t worth it. Maybe if there was more info on what the coffee was (organic? Fair trade?), or had been prepared knowing the price already. But local friends said the coffee here wasn’t great (bitter and burnt according to them), so I passed. Feels very exclusionary to hide pricing, especially for those who are not well off.

Myles Falvella

Good and varied menu. Quick service. Excellent coffee. Good prices.

We enjoyed the Williamstown Fourth of July parade from the seats inside the shop. Plenty of seating available both inside and outside (under shaded sidewalk roof).

Breakfast egg sandwich was very good.

Pınar Gürün

Design of the building, many choices...many tables and chairs...all students working...reading books...very nice atmosphere...the dark roast coffee is very good, also biscuits, and egg cheese sandwich

Shashank Mittal

1. Espresso was bad. They are either overextracting the espresso or using extremely dark beans. I did not try their drip coffee so I cannot comment on that.

2. Only paper and plastic cups!!! Yuck! What kind of coffee shop does not have porcelain mugs? Please use porcelain mugs and steel silverware for dine-in customers and reduce the usage of single use plastic!

I would not go there again for coffee.

Angela Orth

Service was nice, carrot cake pretty good. Both coffee and espresso tasted rather burned, the whoopie pie is not recommended. Unfortunately, the place offers only disposable cups und cutlery for non take-away, no sustainable option available.

Northeastern Trains and Ski

The bacon egg and cheese looks like some old thing you would find under a couch. Please just make it normally. I think I’m just going to only go to Pappa Charlie’s for BECs.

Autumn Sabath

The BEST coffee shop I've ever been to! My fiancé and I are coffee lovers and we like to go around trying different places. Once we found this place we haven't been anywhere else! We live in NY about 30 minutes away but boy do I wish we lived closer! We drive here every weekend just to get a coffee. I always get an iced mocha and it never disappoints. Their baked goods are also heavenly! One of the best carrot cakes we've ever had! Also had a quiche, delicious! Perfectly cooked with broiled cheese on top to top it off. Thei everything bagel is the perfect amount of everything seasoning and even has oats which I find to be a nice touch. I would highly recommend this place! 🙂

Eric Zimmermann

Not just great coffee....
As evidenced by my pic below, I sampled their Raspberry Corn muffin. Practically perfect in every way.

Brianna Therrien

I think he said his name was Erving? Anyway he made the most delightful latte. I don’t normally leave reviews except when the service is either extremely excellent or terrible. And it was definitely an excellent day after my latte! Will say that the egg sandwhiches need some work. Even if you’re going to reheat everything then keep the ingredients separate. It was like they stuffed all the ingredients into a muffin tin and then baked it to be reheated later. While it wasn’t even wide enough to cover an English muffin it was thick enough to where I could barely bite it. Definitely will not order one of those again.

Dave Holzman

This is not my first review of Tunnel City, a nice coffee house which serves uniformly excellent espresso.

I first came here probably in 2005. I don't come often because I live in the Boston area, but I often come when I'm driving between my house and that of a close friend outside of Albany, NY (I take the backroads because they only take about an hour longer, and it actually feels much shorter because the scenery is so much more interesting and the driving so much more fun).

Tunnel City has the most reliably good espresso of any establishment I've frequented. Their espresso has always put a big smile on my face, and kept it there while I nursed the latte for at least an hour. (Today I made the latte last all the way home, a distance of 125 miles, despite the numerous times I stopped to take photos in the Pioneer Valley, as well as once for a walk with my dog.) I can't think of another coffee house that has been so consistently excellent.

They also can make the lattes with oat milk. That's good because oat milk allows me to keep drinking the espresso despite reflux, unlike regular milk.

Additionally, the people who work there have been uniformly nice and welcoming. Today, they even gave my dog some water. If I lived in or near Williamstown, I'm sure I'd hang out there regularly.

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Tunnel City Coffee Hours

  • Monday 6 AM to 5 PM
  • Tuesday 6 AM to 2 PM
  • Wednesday 6 AM to 2 PM
  • Thursday 6 AM to 2 PM
  • Friday 6 AM to 5 PM
  • Saturday 6 AM to 5 PM
  • Sunday 6 AM to 5 PM