Jaho Coffee Roaster & Wine Bar

The manager is rude and unprofessional!!
Also my coffee was very cold and they refused to refill it!

Nice spot to grab a coffee, work, or hang out. Very casual, cute, and cozy. Kid friendly, dog friendly (for outdoor seating). The people that work there are super sweet (at both Jaho locations).

I love Jaho Coffee Shops, but I DID NOT LIKE THIS SPECIFIC LOCATION. The cups were dirty and we received an unfriendly welcome. The people who work there were not helpful. I wasn't happy with my drink and I asked the lady who work there to see if there something she can do, and she didn't want to and she roll her eyes at me. I will never come this place again - I recommend going to the Chinatown Jaho, it the best!

It's one of the best place to do some work or study with a cup of coffee, however, it's TOO cold during the winter. They say they'll fix the AC however it's been months and it's freaking snowy in Boston winter. I stopped going to this place as it's literally too cold to stay long.. it's a shame!

My favorite cafe in Boston to work - I like it better than the Chinatown and the South End location because there are more work spaces and seating. The ambience is really nice and they also have a lounge area. The best part is that it’s open all day and night and has enough outlets.

The waitress came to me and she told me you have to order if you wanna sit here and use our free WiFi and space. She told me our supervisor watched the videos and we noticed you don’t order. It’s not true I order sometimes. I just have a restricted diet. I don’t drink coffee that often. I don’t drink alcohol and sugar frequently. Instead of this sentence, it would be really nice if she asked me May I take your order. She embarrassed me a lot. Also they were staring at me and making me uncomfortable. They are not friendly. They harassed me with their looks.

Overpriced and rude employees. I was ignored while two of my friends checked out then they took several other customers before me. When I finally got to order the employee watched me hit no tip after waiting for so long and she looks at me and says “oh sad”. Did not acknowledge me at all before and that was the only words spoken.

Ordered a simple latte. Was given something else words cannot describe how bad was it. Complaint
Manager didn’t do anything. Awful place. Will not recommend this place. Go somewhere else where they treat customers as they should.

Great solid espresso. Love the ambience. HATE no prices on their menu. And I absolutely dislike plastic fake glass handless cups for espresso. No thanks. Why? I want my little demitasse cups. *criesinitalian*

Coffee was good, service was a bit rude at first then was more friendly when another guy came to help us. Need to work on proper way to greet customer.