CC's Coffee House

Overcharged me by ringing up the wrong item. When I went to get my refund she didn't give me back the correct amount and then got a little rude and snippy with me when I tried to get the correct amount. I actually apologized for inconveniencing her when she should have been the one apologetic. Won't be back. My mornings are rough enough without starting them that way!!!

Rude customer service from the manager in the drive thru. Very unfriendly and had an attitude as soon as she opened the window. One of our drinks was wrong and instead of apologizing and simply fixing it, she accused us of not ordering it how we said it should have been. This is not the first time I’ve had an issue with this manager and I will not be returning to this location.

The young woman serving at the drive thru was super nice! It made me want to drive back around and order something else! The cold brew was fresh and tasty! Way to go CCs!

Went to this location at 6:45 am today , and the women at the window was very rude, nasty unprofessional and threaten to call the cops on me I got word she is the location manager once ordering and pulling up I gave her my card she then bucked up on me sliding the window and asking me if I have a problem all because I looked up at her, she then asked me if I had a problem cause every time I come here I have an attitude , I then asked her what she was talking about and that she doesn't know me she then proceeded to get buck once again ,I then realized this is the same women who was nasty and rude to me 2 weeks ago this is not my first time experiencing how rude this women was to me she then proceeded on not serving my coffee after bucking on me through the drive thru window the first time I experienced how rude she were was 2 weeks before this incident I asked her about the CC's rewards she then cut me off while I was speaking and asked me "what can I help you with" She did this to me twice It's sad I couldn't call corporate because this is a licensed owned and operated location If I didn't have to be to work I would have stayed and waited for the authorities please get this women out of this location her customer service skills is bad for business

Great little shop!

Ordered hot Turtle latte. Cup was filled with so much milk, my drink wasnt nowhere near hot.

First time I've been to this location and it was a great experience. Place was clean and nice...and lattes were great. Staff was on point...whole experience was awesome

Best Coffee House in Lafayette..you guys Rock!!!!!

Not a good experience. Not once but twice. Won't be returning to this location and hopefully, the rude person working the drive-through stays there and never relocates.

Delicious mocha-sippie! Especially the caramel. On a hot day, just the zinnnng you need!