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4.2

100 reviews
Cafe

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

Heine Brothers Coffee - Hikes Point Reviews - 100

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
aisha mergerson

The staff is super friendly but the tables are ALWAYS dirty! I'm a regular and know just to always bring wet wipes. There will be three people working behind the counter and none of them will come out to wipe a table and don't get me started on the floors under the table. Crumbs! Like I sayed the staff is really friendly but I'm tired of having to wipe up coffee spills and the previous costumes muffin off the table!

Grace Smith

super chill place to hang with friends, get some work done, and drink good coffee. sweetest and most iconic employees in the whole world. 94/10 recommend.

Christopher Wheeler

When I moved to Louisville I was really excited about the Heine Brother’s organic and fair-trade branding. Unfortunately, after learning a little bit about their employment practices, I will not be patronizing their businesses.

Fair-trade is not philosophy that you can claim to espouse when you do not even pay your employees a livable wage. When you claim that giving them free coffee is a part of their earnings, when you do not schedule breaks, and work them the maximum amount of hours, just short of 40 hours a week, in order to maximize profits without giving them access to benefits of full time employment. It’s an absurd and shameful way to run a business.

Eric Woodland

My morning jam! Highly recommend. Superb location with great employees, plenty of space and high-speed internet if you've got work to take care of.

Daniel Rogers (PDWorshipLeader)

My favorite place to grab a coffee (it's wonderfully strong and full-flavored) and a pastry of some kind. The staff are incredibly friendly, funny, and efficient. Fun, modern atmosphere. I've lived in lots of places, and had a few places that I adopted as 'my' coffee shop. I'm happy to call this one mine.

Kelly McKinley

Fun staff, tasty food, and perfect coffee drinks (try the toasted coconut cold brew!).

Kimberly Andrews

My ice tea tasted like it was steeped for too long when they made the original batch. I have gotten this drink at a different HB and it did not taste like this. I had to toss it out. My husbands coffee was not hot when he got it but the flavor was good but he could easily drink it like it was any other drink. Also, had to use the restroom while I waiting for my order and it’s looked like it had been awhile since cleaning the restroom. The seat was dirty- under the seat- the seat was up when I got in( that didn’t bother me since they are unisex bathrooms). The sink was also unclean.

Sandy Arnold

First visit and I got the bourbon ball hot cocoa. It was good, but didn't really get the bourbon ball flavor coming through?

Elizabeth Fick

I am a permanent remote employee. I mostly work from my in-home office but some days take my laptop up to my neighborhood HB- the Hikes Point location.

The environment is quiet and pleasing, the staff are great. Robert in particular always helps me find a vegetarian lunch option and generally provides just stellar service.

I’m so glad to have this gem in my neighborhood!

Tracy Sabin

Out of stater visiting for family spring break. Poor service, coffee burnt & gross, and pastries...yuck. Most importantly....Beware of their To-Go cups!!! Once you pick them up the tops pop off with the slightest touch. Needless to say, 🔥HOT🔥 coffee all over your hand right in front of the staff. This was right at their register & not even a napkin anywhere or offered. If you even want to waste your time, & money with their coffee make sure to have a coffee thermos handy. Zero stars is more like it.

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Heine Brothers Coffee - Hikes Point Hours

  • Monday 6 AM to 8 PM
  • Tuesday 6 AM to 8 PM
  • Wednesday 6 AM to 8 PM
  • Thursday 6 AM to 8 PM
  • Friday 6 AM to 8 PM
  • Saturday 6 AM to 8 PM
  • Sunday 7 AM to 8 PM