Biggby Coffee

I was so excited when Biggby opened up because of the location. Every time I have been my drinks are made just right (I love the company's creative seasonal, fun drinks!), my bagel is made fresh, and the staff is kind. It makes up for the service being fairly slow both inside and through the drive through every time I have been so don't go when you are in a hurry.

Had my first "cup" of coffee there today! I just got an iced coffee with half and half and sugar free carmel syrup. So good. I would be in trouble if it was closer.

Their drive thru times are SOOOO long. Every time I go there it's ridiculous. They're really slow.
(Before anyone comments about staffing, every time I've went there they have had 2-3 employees back there making coffee. And when I'm at the window, they're going so slow.)
The coffee is good though. So 3 stars.

I must order the wrong things. Got an iced matcha one time and tasted just like milk. Next time got hot chai latte and again tasted like warm milk. No flavor at all. My husband got a sweet cold foam coffee and said it was good. The customer service is great just not a fan of the flavoring.

Make sure you get a receipt.

Unfortunately had a very bad experience here this morning. My wife and I ordered a couple of drinks in the drive thru and our total was $10.89. The lady taking our card was acting slightly off and she ended up charging a $5 tip without permission. We went in and the manager on duty atleast was able to void things out and correct it but I do not know if any corrective action will be taken with the employee so I would definitely advise double checking things and making sure you get a receipt and/ or check you charge in your bank.

Yum. This place is so good. Love the cold brew and bragels. My daughter loves the mango cream freeze. So nice that there’s a drive thru. Seth helped us today and was very kind and professional. We’ll be back.

*edit - my only gripe is that throughout the pandemic they hand you the credit card machine to enter your tip. It just doesn’t seem super hygienic. I would gladly tip cash but they hand you the machine for all cc transactions to complete the order

I have had mostly good experiences here, however when I went last week and got a flavored cold brew in the drive through it was undrinkable. I had two overtired kids in the car and figured I'd call and let them know it didn't taste right after I got home and got the kids down but I couldn't find a phone number for them online and when I go to the Biggby coffee website I couldn't find their location. I'm unfortunately not active on Facebook to look them up that way, so I was disappointed that there didn't appear to be an easy way of getting a hold of them.

Here it is 06:40 on a Saturday, store says they open at 06:00! Very disappointing!

Worst coffee I have ever had hands down. Went in on Sunday at 2pm and ordered the "Living Hope" brew of the day. After a couple minutes was told they were out of that and I could choose from hazelnut or Michigan cherry. No offer to brew was made even though they are open till 9 pm. I went for the Michigan cherry and opened the top halfway to my house. It smelled like it was stirred with a little tree air freshener. The taste was even more of a disappointment as it tasted more like it was filtered through a urinal cake. I dumped it out after making my girlfriend try it for conformation that it was in fact the worst coffee either of us had ever tasted.

Coffee is delicious! I love the different flavors that you don't find at Starbucks. It's much more rich too. The people are always so nice and the line moves fast enough.