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Amenities

  • Wheelchair accessible entrance
  • Curbside pickup
  • Takeout

The Coffee & Tea Exchange Reviews - 100

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
tom osran

This place is terrific. Great bulk coffee at great prices. You can buy a pound of some of the best coffees from around the world for $9-12. A POUND. None of these tiny bags of coffee for $12.00.

In fact, they have so many cofees from around the world it can be intimidating. So here's the trick: figure out what you like, dark, light, spicy, mild, low acid, etc. And ASK the folks working there for what they recommend.

Also, the place has an incredible array of bulk spices. They are fresh and cheap. You know those tiny bottles of spices you buy in the store for $7? You buy a bag of spice here for half that price and get the same amount. And I won't even get into their huge number of teas. Or the coffees, expressos, lattes drinks you can order. Great place. My favorite in the neighborhood.

janest jordan

This was my first visit and I was so impressed. I was looking for Matcha tea power so I called first. The conversation was excellent. Once inside I was greeted with a welcoming smile and warm hello. The employee that provided me with excellent customer service was very knowledgeable and truly helpful never taking her attention off of me from start to finish even though there were other customers waiting for service. I had an amazing experience and although I live about 30 minutes away I will be a loyal customer at this location. AMAZING!!!!!!

Angela Maicki

Tea lovers rejoice! They have so many options, it's beautiful. Although I do not drink coffee often, they have great bean options and a small little cafe stand where you can order selections to go. The staff is friendly and very willing to help each time. Happy to have them on Broadway!

Karolina “Ola” Gorz

Amazing tea and coffee blends for a reasonable price. I will miss you guys a lot now that i moved away. Might still do online ordering.

Omar Jamil

My go-to place for a fine selection of flavored black teas. It's a hike from my neighborhood but well worth it! I've tried the coffee in the past and it's amazing as well. Great selection of tea/coffee-related accessories.

Danny Delgado

The selection of coffee and teas is incredible. We went in looking for a specific tea we couldn't find anywhere else and there it was on the shelf. Not to mention the prices are very reasonable and affordable. The staff is very knowledgeable and friendly. We will definitely be going back

Ryan LaBine

Quaint place. More of a coffee shop for those who want coffee to go. Probably better to visit outside of Covid restrictions. Only one customer allowed at a time, which is great and safe! But for someone looking to browse the tea, it creates a backup in the line. I will probably visit another time and edit the review then. But if you are looking for loose leaf tea.... there are places nearby that isn't crowded with no wait.

Z Yao

drove half an hour to get the coffee here but was overcharged (but the coffee was very good)

Michael Ross

The pros: even though there was a long line to get in that stretched the entire length of the building, I didn't actually wait that long (less than 10 minutes) and told my order to an employee before I get inside so the barista could get started on it. Most importantly, my red tea latte was delicious - so good that it's enough of a reason to go back.

The cons: inside was a bit chaotic - they were only letting two customers in at a time, but the employees seemed utterly confused as to how to handle us. Both cashiers independently tried to help me and seemed to get in each other's way (for example handing me the wrong drink at first, then after several minutes coming back and telling me it was the right drink after all - the cup was just mislabeled). I also bought a box of dried teas, which was way more expensive than I would've expected to pay elsewhere.

Kenny 475

Fabulous assortment of black, green, and herbal teas. Their mixes are remarkably creative. They also have a wide assortment of coffees but I don't drink coffee so I can't speak to that at all. Additionally the staff is young, energetic, friendly, enthusiastic, and knowledgeable. If you love coffee or tea and find yourself in Lakeview don't miss this gem.

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