Hero Coffee Bar

I live right across the street from Hero Coffee and like to treat myself to their coffee on the weekends. The coffee is extremely delicious. The place is nice and clean, and the staff are very friendly. However, they disable their online ordering almost daily, and the line to wait is often times out the door. What is the point in having online ordering if you turn it off at the most useful times? Doesn’t that defeat the purpose of having online ordering at all?

Music is also too loud may have contributed to not hearing and receiving the correct order. Coffee had a good taste. However, to stay option (dishes) not available “because of Covid.”

My experience at this establishment has lead me to believe that God has abandoned us. I have been going to church every Sunday since I could remember. I've always thought that if bared my soul to God and prayed everyday things like this would not happen to me. But I was wrong. The coffee here is great and the staff is amazing! I had a lovely conversation with a staff member about our shared taste in bagel seasonings. All was well until I tried to leave. As I walked towards the door to catch my bus a woman blocked my path. She was of short stature with short blue/green hair and big eye paint that was sharp. She asked me what I ordered and i told her then tried to leave. Again... I had a bus to catch. She stepped in front of me again and asked if my order was correct. I told her it was but she insisted that I check. I peered into my bag to find a Smooth Criminal (the sandwich I ordered) all was well. I had my Nitro cold brew and the sandwich I ordered all in hand. No mistakes. Exactly as I ordered. I told the small woman "Everything is fine, I have everything I need". She looked up at me with piercing eyes and in a serious tone replied "take a bite then." I tried to explain that I have a bus to catch and if I miss it I'll be late for work but she just kept saying "take a bite, take a bite, take a bite if you're so sure" I began to wonder if this witch had somehow tainted my bagel sandwich. But that's impossible because she entered the store as I was trying to leave. She could not have gotten her hands on my sandwich or my drink. I even watched the handsome barista make my drink so I know it could not have been tainted. I told the woman that I did not have time for this and I'd be eating my sandwich on the bus. As I do everyday. But she didn't like that and began screaming "BITE IT. TASTE IT. BE SURE IT IS ALRIGHT" I grew fearful of what she might do if I didn't abide by her demands. So I said a prayer thanking God for my morning sustenance and I took a bite. The woman asked me how my sandwich was and I told her as I'm telling you. All was fine. My Smooth Criminal tasted as it does every time I get it. Just as I ordered. Perfectly made. I began to wrap my sandwich back up for transport but the woman began to yell once more this time thrashing her body around. "no... NO... NOOOO.... NONONONONONONO NO! THIS CANT BE" I don't totally remember her exact working after that as I feared for my life. But it was something along the lines of "if it's not wrong then why am I here" And this made no sense to me. I see my bus coming down the street so I quickly wrap up my sandwich and I try to make a run for it. But the deranged scoundrel of a woman grabs the sandwich from my hands and rips it to bits on the floor. She then crouches to the ground and shovels the bits of MY sandwich into her mouth and moans "MMM MMMMMMM" over and over with growing intensity. I back away. Drink spilled on the floor, no breakfast in hand. But I'm alive and I guess thats Gods reward for being so good over the years. One of the baristas behind the counter offers to remake my order. But I couldn't bare to be there any longer. And my bus was just pulling in. So I turned and I ran. The woman stood up and slid through the mess she had made to chase after me. But I was in track in high school. And I still got it baby. Perhaps I'll find a new cafe to get my morning fix. I tried to go back but the flashbacks were overwhelming. I fear one day that monster will return. And she might kill me. Maybe i'm being dramatic... But I won't be returning for sometime...

The outside is beautiful and worth going just to get a picture of the lights... the drinks weren't amazing, though, and I waited a long time to get my drink. Not a lot of outdoor seating considering the business of the location. Wouldn't get a drink from there again.

This cozy coffee shop in Lakeview East not only has delicious brews, but a personable staff and relaxing environment. Highly recommend!

We loved this place. Were looking to stop somewhere for coffee that was affordable but unique and that’s exactly what we got! Their seasonal drink offerings were unusual combinations that tasted spectacular! Great environment and even better servers at the counter. Will be back soon, thank you!!

I adore this coffee shop. Not only is the coffee great, the staff are wonderful and the ambience is lovely. It's a good place to work / study or just read a book and feed your soul. I also love the jars they serve the iced coffees in when you're sitting in! Would highly recommend.

Nice coffee spot with fast and friendly service. Wish they also served their Sunnydale sandwich at this location.

Good coffee and savory breakfast sandwiches, a rare and welcome combination. Bright and inviting space. All good except the music volume. The music is too loud. Lower the volume so costumers can enjoy the experience. Unless, the musice is a tool to get people out of the shop. Ooo that's clever!

Seating was comfortable, coffee was decent, staff was friendly. I liked that they had plenty of power options for charging devices. I got a discount for bringing my own mug - which I don't understand how that isn't more common, yet.

My only complaint is that the music is fairly loud. (Man, that makes me sound old.)