I really wanted to love this place. We decided to treat our granddaughter today but we couldn't see most of the ice cream because they were defrosting the machines so all the ice cream except a few flavors was sitting on the counter. My granddaughter's ice cream was melty and awful and the toppings were stale. We asked for a child size and was given a very large scoop in a cup that was over $5. Two bites and she didn't want anymore due to the stale toppings and melty ice cream. The ladies room had no toilet paper and the door lock is broken. Will not be back.
This pretty recently opened icecream shop is very nicely decorated but they are pretty expensive. Sad to see the previous Icecream shop closed owners and employees were amazing as were their thai icecream rolls. I decided to go to this new shop and the young female clerk was so selfish when I asked for sprinkles she literally added 10 tiny rainbow sprinkles on the icecream cup I paid for to be added. I was disappointed at how my first experience went. Its a shame how a company's review can be determined by a selfish employee. I wont bother going back.
This has become my ultimate favorite ice cream shop! Every flavor is so creamy and rich šš. The scoops are fairly big and waffle bowls are freshly made to order š¦
Icecream was okay nothing really to write home about. My biggest complaint is for the price of the icecream I'm sure they could afford better spoons. The spoon felt like it was going to break every time I took a bit of my ice cream.
We didnāt even get to try what we wanted because we were waiting on one person to make it for over a half hour and they werenāt even busy. When I questioned what happened she stated the cotton candy kept melting. Please donāt put something on ur menu if your employees canāt make it. The other worker who was there was in the back the whole time. Canāt even say if the ice cream was good because after waiting for a half hour we didnāt even try it.
Very good ice cream place with over 40 flavors. The staff were nice and accommodating and the atmosphere is very child friendly. Most of all the ice cream is amazing.
Milkshake was good my only issue is that the menu reflected on the website is not consistent with whatās available in store. I looked online prior to stopping by and decided what I wanted. Of the three items I mentioned, the staff had no clue what any of them were. Maybe itāll improve over time.
I drove down from Ohio for a week vacation and I think Iāve gained 20lbs just from getting different specialty shakes. My wifeās cousins husband told me about it and I think I need to bring this store back to Ohio with me! I might have to come back to PSL just to get more of these! Kudos to the young lady who was opening the store may 25
Been here 3 times now, and not once have they ever gotten our order right. The first time they made a shake wrong, the second the gave us a totally different item, and the third time today neither item we ordered was correct. Better off going to somewhere else in the end.
This place is terrible!! They try to be fancy like something you would see in Vegas, but its not like that at all! They fail miserably! Just make a good milkshake and ice cream the right way and maybe it will take less time! Took over 25 min to get our order! I would not recommend this place at all!!
Ellie Ellie
I really wanted to love this place. We decided to treat our granddaughter today but we couldn't see most of the ice cream because they were defrosting the machines so all the ice cream except a few flavors was sitting on the counter. My granddaughter's ice cream was melty and awful and the toppings were stale. We asked for a child size and was given a very large scoop in a cup that was over $5. Two bites and she didn't want anymore due to the stale toppings and melty ice cream. The ladies room had no toilet paper and the door lock is broken. Will not be back.
Maggie M
This pretty recently opened icecream shop is very nicely decorated but they are pretty expensive. Sad to see the previous Icecream shop closed owners and employees were amazing as were their thai icecream rolls. I decided to go to this new shop and the young female clerk was so selfish when I asked for sprinkles she literally added 10 tiny rainbow sprinkles on the icecream cup I paid for to be added. I was disappointed at how my first experience went. Its a shame how a company's review can be determined by a selfish employee. I wont bother going back.
Mica Sanisi
This has become my ultimate favorite ice cream shop! Every flavor is so creamy and rich šš. The scoops are fairly big and waffle bowls are freshly made to order š¦
Alycia Henry
Icecream was okay nothing really to write home about. My biggest complaint is for the price of the icecream I'm sure they could afford better spoons. The spoon felt like it was going to break every time I took a bit of my ice cream.
beth Yohe
We didnāt even get to try what we wanted because we were waiting on one person to make it for over a half hour and they werenāt even busy. When I questioned what happened she stated the cotton candy kept melting. Please donāt put something on ur menu if your employees canāt make it. The other worker who was there was in the back the whole time. Canāt even say if the ice cream was good because after waiting for a half hour we didnāt even try it.
Stefan Raynor
Very good ice cream place with over 40 flavors. The staff were nice and accommodating and the atmosphere is very child friendly. Most of all the ice cream is amazing.
Antonio Sanchez
Milkshake was good my only issue is that the menu reflected on the website is not consistent with whatās available in store. I looked online prior to stopping by and decided what I wanted. Of the three items I mentioned, the staff had no clue what any of them were. Maybe itāll improve over time.
Jeff Voytko
I drove down from Ohio for a week vacation and I think Iāve gained 20lbs just from getting different specialty shakes. My wifeās cousins husband told me about it and I think I need to bring this store back to Ohio with me! I might have to come back to PSL just to get more of these! Kudos to the young lady who was opening the store may 25
Payton h
Been here 3 times now, and not once have they ever gotten our order right. The first time they made a shake wrong, the second the gave us a totally different item, and the third time today neither item we ordered was correct. Better off going to somewhere else in the end.
Christine B
This place is terrible!! They try to be fancy like something you would see in Vegas, but its not like that at all! They fail miserably! Just make a good milkshake and ice cream the right way and maybe it will take less time! Took over 25 min to get our order! I would not recommend this place at all!!