Brass Tacks Coffee Co.

So I used to love this place, once or twice a week. A general greeting goes a long way. Not even a good morning, hello, just stares at you.....I say good morning and no response. Baffling how foreign basic customer service skills are. Won't be back.

I went here for breakfast for the first time the other day. Let me say, this is one of the best spots to go for breakfast. I had the Rex breakfast sandwich and it was delicious, the biscuit was crumbly and the meal was filling. The staff was also freindly which is always a plus in my book. Will visit again!

Great Coffee great breakfast biscuits, very nice staff..

Brass Tacks gives you your moneys worth every time with the 32oz “Florida man.” Never will I return to comercial chain coffee stores. Brass tacks on San Jose is where it’s at!
Also, EXCELLENT Employees.

So I wanted to like this coffee shop while I explore Jacksonville coffee shops and if I hadn't come back the first day I would of left a good review.

Day 1 4/4/23: I asked for a white mocha cold brew 50/50 almond milk but blended and a pretzel. They happily made it all and it came out perfect was happy.

Day 2: 4/5/23: Different staff asked for the same drink. Was told we won't make that. I asked why and got a vague we just don't implying it's not right or something. They wanted to make a blended latte instead with two shots of expresso. I had to get work done so I agreed. As expected it was bitter and expresso tasting rather than my smooth blended cold brew the day before. I even explained that I was bit concerned about the caffeine amount in her suggestion. Which she said she could make a half but tried to tell me there would the same in my cold brew. Which is not correct math below.

Here is the issue:
I go to coffee shops around California and Florida and in 15 years of going almost every single day to some coffee shop. I've never been told by a shop they won't make me a blended cold brew many even have it on the menu as their standard blended drink offering. It's a very smooth drink and has almost no bitterness to it but a fresh coffee taste paired with whatever flavoring you put if any.

The Math:
Expresso shots are 1 oz and according to google 64 mg per shot or oz. Latte 2 shots = so128mg caffeine
Cold brew has a range but if you use a very strong blonde brew you'll be about 13 mg per oz weak ones can be half that.
A blended drink is 50-60% ice
So a 20 oz drink we can say 10 oz is coffee and milk
if it's half and half 5 oz of coffee with 5 oz milk.
5oz of coffee in the blended blonde cold brew = 65 mg of caffeine

blended cold brew drink 65mg of caffeine
blended latte 128mg of caffeine
So yes a half shot would of been the same as an extra strong blonde cold brew but even an extra strong is half that of the standard blended latte.

So to me I got a drink twice as caffeinated and much more bitter and it wasn't what I was wanting.

Great atmosphere, friendly staff, delicious sandwich, and perfectly brewed coffee. The food took some time to come out but it was well worth the wait as it was fresh and tasted amazing!

I LOVE this coffee shop and I also love that it’s a local roaster. I have tried a few different drinks so far and the coffee and espresso is always excellent. The food is super yummy as well! The bacon egg and cheese biscuit was delicious. The staff is world class! This place really brings a great vibe to the St. John’s area.

Tried the Churro iced coffee! Was delicious, and the staff was super friendly!

Worst cappuccino I've ever had. I ordered a traditional cap but got something that tasted like dishwater. Barista didn't seem happy to be there, lack of energy. They swapped a large coffee to go as I asked, but doubtful I'll be back.

Been meaning to visit for quite some time.
Coffee was great, good selection.
Had bacon and egg sandwich, waffles, and yogurt parfait that were all very good.
Will be returning