Bess Eaton

terrible customer service! i asked for 2 dozen sprinkled bess bites for my toddler. once i left i noticed i was given 2 dozen plain bess bites. not a huge deal, i went back in and let them know i was given the wrong product. i’m told “ok well we’re out of the sprinkled bess bites”. i said okay i wish i was told instead of sent off with plain ones. i’ll just get sprinkled donuts that add up to the cost of these. once she rushed and packed the donuts up i said “thank you, my toddler would’ve had a meltdown with plain donuts” and to that im told “ok well we’re out of the sprinkled ones idk what to tell you”. umm you tell someone you’re out of a product instead of sending them in their way with the wrong thing??? the other employees were wonderful though.

Great Coffee and breakfast sandwiches. The staff is super friendly . Old timers sit inside and talk local events. I’ll definitely be back soon

Great coffee, good service, Place is very dated inside.

I prefer strong coffee so I dont get hot coffee here but I love the freezes!!! And the croissant bacon scrambled egg and cheese is pretty good. I like the people always upbeat!

Best coffee in town and the staff are always warm and friendly.

So torn on this rating, honestly. I think the coffee is really good, and has its own distinct flavor (a subtle nutty flavor). However the hours of operation are just 🙄🙄. I understand the pandemic that we have been dealing with, but the drive-thru should stay open beyond 7:30. Not going crazy and saying 24 hours, but is 9pm that crazy?

I absolutely LOVE this place. Sad I have to drive so far to get a coffee. There are only 3 shops in RI (that I'm aware of) Wakefield, Narragansett, and Westerly. The coffee is always great consistently. I've never had a bitter or burnt cup whether iced or hot. Way way better than the other coffee places.

Uncle ruckus does not approve of this establishment

Forget Dunkin forget honeydew. Bess Eaton is the perfect example of how a shop should run. Not only are they fast but they are personable. Robyn is a great leader and they have the world famous ANNA BANANA SERVING UP YOUR WANTS AND NEEDS. Anna Banana rules and so does the Bess Eaton shop and crew.

EVERY SINGLE STAFF MEMBER THERE WAS PROFESSIONAL AND ABOVE ALL SINCERE AND CARING. YOU ARE NOT TREATED AS JUST ANOTHER CUSTOMER OR A NUMBER THEY ALWAYS TREAT EVERYONE LIKE FAMILY. GOD BLESS AND GOD LOVE ALL OF THEM AND GOD BLESS AND LOVE YOU EVERYONE EVERYWHERE ALL OVER GOD'S WORLD IN JESUS'NAME AVE MARIA JESUS AMEN🕊️🙏😇....