Willoughby's Coffee & Tea

Great little coffee shop. The barista was friendly and made our lattes with love. The eggnog iced latte was a treat!!

I am back in my hometown visiting my family. When here, I enjoy taking my mother’s dog for his morning walk that includes stopping into my favorite coffee shop, Willoughby's, to get a cup of their daily featured brew to go.

This morning, holding Watson in my arms and my card in my hand, I was immediately told by the young woman behind the counter that ”we don’t allow dogs.” Caught off guard by this unexpected greeting, I explained that I was not staying and would just like a cup of coffee to go. Her response, “We can’t even take you.”

After that, my happy mood turned to concern. I love my hometown. My family goes back several generations in Madison. Over the years and decades, many changes have taken place here; some I agree with and some perhaps not so much.

Most importantly, I hope that, with growth and change, we are able to maintain a culture of friendly behaviours, as well as, a pet friendly town for responsible pet owners.

Fortunately, when I decided to go across the street to a newer shop; I was greeted with multiple smiles and good mornings from all the people working there.

Please shop owners and citizens let’s maintain a positive and friendly culture within this special town that we all call home.

Their coffee is one of the best I've had in CT - I had an iced almond milk latte and it was perfect. Much better than anything you'd get at SB.
Not to mention the staff there are really friendly.

Lisa at the Madison location totally rocks !!! I love being able to walk in and be greeted in such a friendly way and to be remembered. She knows just what I want and makes it perfectly !! Love her. Give her a raise.

Good coffee and baked goods. Nice looking place as well. Limited seating.

Cute place, good coffee! Love how they serve the milk in separate containers.

Service is amazing here, and you feel welcomed by the atmosphere as soon as you step inside

Heard the manager from Madison Willoughbys explain to her employees that she wouldn't hire someone because they were disabled.

I was headed to Hammonasset on a solo beach trip and looked up good coffee near there. I found this gem and I was so pleasantly surprised! Very friendly staff, super cute area! I got an iced mocha w oat milk which is my usual order when I get coffee and it was AMAZING. So creamy, not overly sweet, very smooth flavor. I will be back on my next beach trip!

This is such a cute, little hidden gem of a coffee shop! My family and I pop in semi-frequently on our "beach day" trips.🥰🤩😎👌❤ 10/10 on EVERYTHING, ALWAYS! A HUGE "THANKS" TO THE STAFF FOR THEIR HARD WORK! Go and visit this place for a coffee and a delicious pastry or what have you. What are you waiting for?! Go, go, go! 😁