River Blend Coffee House

I will say that the store its kind of nice but the service is terrible.
You can feel the lack of appreciation the lady at the front has for the customer.
Besides that, Coffee is not good. It is a real waste to have this type of coffee shop in such a good location

Being a manager in the retail industry, I enjoy to go on vacation and be on the other side. Unfortunately not once but twice my wife and I had nasty/horrible service. It is time for a change in staff or at least an intervention.

On a positive note they are in a good location and open early.

With staffing issues it causes all staff to have issues and be overwhelmed. Time to fix the issues.

Though it is time for us to find a new coffee shop or the owner of the company should reach out to all negative reviews and apologize.

Thank you

Amazingly friendly staff and delicious food and drinks! Clean bathrooms, fast wifi, nice vibes. What more could you want.

UPDATE: They played Never Gonna Give You Up over the speakers. 10/10 best coffee shop in CO!

I have been to Glenwood springs many times for vacations and everytime I go to this coffee house, I think the ladies working here will be nice and welcoming...NOPE. Went to get coffee and food, The lady at the counter was extremely short and rude despite being staffed with just her. Not welcoming one bit. Food and coffee were great but horrible service. Would not recommend this place to anyone unless your ok people treating you like you ruin their day.

The woman working was beyond unpleasant and unprofessional with every single customer, making snarky comments about her being the only person working, slamming doors, slamming cups and demanding to know why I wanted a gluten free bread for my sandwich. Demanding to know why one customer wanted oat milk. Every customer we heard come up did their best to be polite and kind and she met them with the nastiest attitude. She sloshed my latte to me, spilling it and stating "Ill bring your sandwiches out I'm only one person so be patient" when we had been nothing but patient despite her horrendous attitude. The latte was burned, my husband's espresso was burned, and the food was, you guessed it, cold. The fact that this is the only breakfast option in the hotel Denver is seriously sad.

I love it!!! Great artisan coffee, gluten free breads and more. They serve breakfast too. It has a great homey feel to it. The best place for coffee in Glenwood .

Coming to a town based in hospitality you wouldn't expect such an unpleasant experience just ordering coffee and a sandwich but River Blend offers the finest in poor customer service and bad attitudes. Avoid this place if you like having a pleasant start to your mornings.

Great service, great coffee! Would come again. Highly recommend!!

If I could give zero stars I would! Very rude staff. When I asked for a gluten free breakfast sandwich I was asked if it was allergy related or preference! When I said allergy, they snapped at me and said" clearly you can see it is going to be contaminated " Don't advertise that you do gluten free if you have no idea how to clean your counters! I drove specifically to your location because you advertise gluten free! Your attitudes and customer service sucks!

Being short staffed is no excuse for lacking manners. If the two women here are so miserable making mediocre coffee and warming up stale food, then perhaps it's time for them to go into something more suitable with their lack of personality. I'm sorry you're so miserable. I'm so sorry you hate what you do. I'm sorry your sour faces lead your days. You hate it and it shows. But don't take it out on the coffee. And don't take it out on the tourists who funnel millions of dollars into your community.