Peet's Coffee

I still love Peet's, but the quality of drip coffee at this location has gone downhill since they hired a new manager awhile ago (1-3 years ago). The dark roast is rarely strong like at other locations, and they almost never offer the staples that I love (House Blend, Major Dickenson's, French is ok). The food selection is usually less reliable than other locations, as well. The other day I ventured to try a new flavor of dark roast (Sumatra is at least worth drinking, unlike the chocolate roasts which are almost always brewing at this location), and the creamer was out. I calmly placed the empty container on the counter and waited for it to be filled. No reaction from them, which was odd but I didn't react to the inaction. The milk ran out shortly thereafter and a man brought it to the counter in the same manner. This time they acknowledged the empty containers. Not a big deal, except that one of the baristas called me a Karen. I didn't even say or do anything, and that comment would have been inappropriate even if I had. Maybe because I was the only one wearing a mask in the room? Anyway, thank goodness for the other Peet's locations, it's just too bad that this one is closest to me. A few of the wonderful workers who have been there for the past 10 years (when it used to be amazing) have stuck around. I can only imagine how hard it is to work for the current manager.

Parking is always difficult depending time of day. My favorite Peets because staff is attentive, quick and updates you on your order.

The best coffee in the world. Here served with Berkeley savoir faire. Great outdoor seating. The first time I tried something called Cuban Cappuccino. Not sure on how authentic it is but it sure was good.

I'm not usually a big fan of Peets but the service was good and the caramel apple latte was pretty solid. Not too busy late Sunday morning and didnt have to wait long.

Super quick and easy thru the app. Also the coffee is great and the hot breakfast sandwiches are tasty. The sea salt chocolate chip cookies are my favorite.

I've been visiting this Peet's every morning for 2 weeks in San Rafael while house/dogsitting for a friend. They are quick and efficient. Excellent customer service!

Horrible bitter coffee (cafe latte and a cappucino). Undrinkable and not cheap. Very slow, disorganized service although only me and 1 other customer. But the cashier and barista were very polite and well meaning.

Waited 30 minutes for 2 drinks and walked away with only one. They made my second drink and let it sit and sit. I was late for an appointment and politely asked them to just pour that already made drink into a cup, so I could go. They ignored me and let the drink just sit and get cold. I had to leave WITHOUT the drink I paid for, not to miss my appointment. Terrible. Shame on them. They owe me my money back, but I'd rather just never go back.

5 stars for the drip coffee that’s consistently strong and has a bold flavor. The staff is really friendly as well and it’s conveniently located just minutes off the 101

Peets is a standard in the coffee industry. Although it is rapidly loosing charm if it is not gone already. The comfortable chairs are gone and it's "meeting" place atmosphere---gone. Many places claim "covid" issue. Well...maybe but still people return unless there is no place to return to.