The Coffee Bean & Tea Leaf

I ordered a Large Vietnamese Iced Latte because it’s was my birthday. I was sure I had a reward because I get one every year. They made my drink but when I pulled up the Coffee Bean app there was no birthday reward. I showed them my app, my birthday was on my account, I showed them my drivers license to prove it was my birthday and showed them I had points from previous purchases and history so they didn’t think I had just download the app. They told me that they didn’t know why I didn’t have a QR code reward but that they couldn’t give me my drink which they had already made. They threw away my drink and told me to contact Coffee Bean online about my rewards.

Love it here ... This is an add on.
I enjoy the customer service and the fact that I don't feel that they are pushing a political agenda. Their agenda is great costumer service and a great cup of coffee ☕☕☕☕

Excellent customer service i didn’t know what to get and right away she could tell. she started filling me in on what types of coffee they have and how there different instead of just giving me what I ordered that was nice. I ordered a caramel latte and I’m now obsessed with that drink once again thank you.

Once I tried this coffee shop I never went back to the Bucks. Why? Consistency. I would get a drink at the competitors store near my home. The 1st one was always amazing. But, for whatever reason they can't replicate it consistently. Some too sweet, some too bitter, some tasting burnt, and some perfectly fine. I went to the Bean a few times in a row and the drink remained the same everytime. Even at different locations. This one has very friendly staff and again CONSISTENCY!

So because I asked for no ice in my coffee they've decided to barely give me coffee, I've been coming here since this particular spot open, not sure what changed, but it should definitely change back.

This location is always clean, cozy and nice for working (lots of outlets, tables). The baristas are also always super sweet and polite.
This last time I visited, I wasn’t sure what to order so I just asked the barista for a recommendation and he made the most heavenly hazelnut latte with oat milk. It was glorious!

Good quality you can taste in their matcha ice blends.

I love it my new starbucks’s now! Better! Wish they had more locations ❤️😊

Long wait in the drive thru with only 1 ahead of us but other than that it was good! Love the blended mocha.

I was at the store in Rialto. I waited in line for almost 10 minutes while all 4 staff members worked the drive thru window. I asked for a cup of water and was told it was .25. Really, of course I declined.