Intazza Coffee Works

This is really unacceptable for a $5+ latte

Great food and coffee and generous portions. Food is reasonably priced. The place is large with many areas to sit down and hangout. We go here for lunch often. The southwest salad is great and the flat breads.

Went there on Sunday evening.. got there 15 mins before they close and the first thing the girl in the counter tells us is everything that they are no longer selling. If that is the case they should put a sign that says we close at 7pm not 8. We just order coffee and they I go back to order a cookie and the tell me that they are all out of pastries. We go we sit outside exactly at 8 o’clock they tell us to we have to leave which is fine so we get up and as we are saying our good bye with other friends that it was there first time there we are outside the court yard and a bit later a guy with a beanie come out the front door and tell us if we can move from the front door because they are counting the money from the register and the front door is unlock. That’s where I felt they went a bit too far..We are 3 couples with our wife’s and there was a party of 10-15 people in the parking lot as well and they singled us I believe because we are Latinos. We left we such a bad taste in our mouth that we will never ever go back I emailed corporate and have not gotten nothing back in return.

They charged me twice on 3 occasions so far. I have not even gone back for a refund for the 3rd incident that happened on Sunday due to lack of time. I usually order online and pick up to save time. Today I doordashed and they sent my coffee half empty because I asked for no milk. Unbelievable.. never again

Edit** added screenshots of video taken with my Ring camera. No, I did not click on the submit button multiple times. You can't even click on it multiple time because it automatically transfers you to a confirmation page. I showed your employees my bank statement and my "sample cafe confirmation" emails as evidence. I didn't even mention that my coffee being half full was not just a 1 time thing. This was the 2nd time but I never left a negative review and always gave you guys the benefit of a doubt. The employee that gave me a half-full coffee that first time did not even apologize. When I complained, he simply said "oh" and corrected my order.

Love the sugar-free vanilla lattes. Coffee is smooth. Doesn't have that yucky burnt taste. Haven't had the pastries but they always look overcooked. My boys had their breakfast sandwiches and said they were great. Great spot to meet a coworker or bring the family. I think they're working on getting their beer and wine license which would be nice. They have a relaxing outdoor space that would be perfect for an evening glass of wine.

The atmosphere is awesome. They have inside & outside seating. It's very cozy & comfortable. Employees are very friendly, service is great too. Lastly, the food is super good and the coffee drinks are so smooth & tasty, absolutely perfect!

The coffee isn't bad, its the staff is why I would give a 2 star rating. It never fails when I go in, the staff is never welcoming and always annoyed to take your order and they always leave before the transaction is even over. I've been going on and off for years so it must be the management hiring the same type of people. Good customer service makes a difference and I rarely go anymore because of it.

This coffee shop is fantastic. They also have some great sandwiches and flat bread pizzas.

I’ve seen this coffee shop in passing and finally was able to check it out. I’m kicking myself for waiting so long. This place is amazing. The place is huge! A lot bigger than most coffee shops out there. They have a cute little outdoor area and a small upstairs loft too. It has a very industrial mod feel to it. On top of that, their coffee and food is absolutely DELISH! They also sell beer and wine which I haven’t had a chance to try yet. They have a big menu and I can’t wait to come back to try more of their items.

Very spacious. I've been here a few times and it can get pretty busy. I haven't tried the food. Only the coffee drinks. The reason I'm not giving this 4 stars is because I waited a long time for my order today despite it not being as busy as I usually find it. Most tables had coffee stains on them, making it seem like the cleaning was a little neglected. Considering covid the tables aren't really spaced out indoors or out. Luckily they have seating outside that makes you feel more comfortable. The thing that I find the most disturbing is the replies I'm reading from the owner on some people's reviews. I can see why the staff isn't as friendly as other coffee spots if that's the example management gives. The coffee is definitely more delicious than starbucks, and coffee bean ect.