Peet's Coffee

Four words....DARK-CHOCOLATE-ORANGE- MOCHA! I'm addicted. Plain and simple. Don't worry, the orange flavor isn't overpowering.Try it, you won't be disappointed!

This Peet's location is great! Fast service, friendly employees, great atmosphere! I ordered the coffee hot, and it was the perfect temperature. I was able to drink it right away. Some coffee shops make it way too hot, not drinkable at first. Never an issue here! Again, very friendly staff!!! Thanks Peet's!!

Nice place to sit with typical great Peet's coffee but they had a very low food inventory the day we went. It was odd. Bathroom wasn't super clean.

Nice Peet’s the staff is very pleasant

Happy to have the menu items Im looking for now, mobile orders are getting done more efficiently than a few months ago. Mobile app still is quite buggy during check out but improving. Keep it up Team Peets!

I love it. You can always find a place to sit. Very nice employees.

Friendly staff, good outdoor and indoor seating. Coffee came out a little on the slow side

AWESOME Coffee here!! We're definitely a Peet's family! The only coffee I buy to brew at home is Peet's. Angie is the Best!! All of the crew here are friendly, professional and Kind!! Very highly Recommend this location!!!

Very slow service. Only one barista was filling orders. One was standing around. Another was just filling the stacks of plastic cups. We got our food order first, but by the time our latte and americano showed up, the food had gotten cold. In addition, a young mother walked in with a young child who needed to badly use the restroom. The staff refused and had no empathy for the mother and child’s situation. They told her to go up the road a mile and use the restroom at the Target Store. What a bunch of losers. We won’t be coming back to this El Dorado Hills location at all.

I've been going to this Peet's for over 5 years, and have had close friends that worked there for most of that time, so my experiences are colored a bit by that context. I also have been in there for long stretches of time and watched their customer service and processes in progress.
Peet's stakes the claim of being an artisan coffee shop so there is a bit of inconsistency in the quality of the drink you get there because it is heavily influenced by the barista making it. Most are well-trained professionals who make a good drink, but there is always the risk that they are too busy, not paying attention, or not comfortable adjusting the espresso machines throughout the day and it can lead to very noticeable inconsistency in the finished product. It's very rare that I have had to ask for them to remake the drink, but it's never been a problem if I could tell them why it wasn't right. For more often I make pleased with the time it takes to get my ducks, the pleasantness of the staff, and the quality of mp drink.