Search

Amenities

  • Wheelchair-accessible parking lot
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

Old Town Espresso and Ice Cream Reviews - 33

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
BISBEE

Old town has some of the best drink I’ve been able to find. The Tiki’s are amazing and customizable

Leslie Farmer

I got the energy drink thing called, Spa day and it was pretty refreshing. I want to go back and try different things.
We went through the drive through.
Service was great.

Daniel Richey

My daughter & I stopped by the good ‘ole “Old Town Espresso”, in Heber! And—as usual—the knocked it out of the park; ensuring quick service, detail-oriented questions to ensure excellent flavor & an awesome attitude…to top off our [awesome] experience. Thank y’all!!!!

Michelle Marshall

We paid for two different orders and they only made the food for one which took a very long time, and then said that we didn't order anything else. Which is not true, my bank statement tells me we paid twice, and they were kinda rude about it.

Brian Tackett

Summary: Great people, Great coffee, Great timing & the cleanliness is impecable.

Let me start by giving you a range. I’ve traveled all over the U.S. and have hot coffee wherever I go, no matter the weather. It’s sacrosanct to me. I live in Colorado where they’ve made a science out of crafting coffee. I’ve been to my fair share of chains, such as StarBucks and equally the same with local small business coffee shops.

No matter where I go the secret ingredient that many don’t take into account is the interactions with the people. That’s what makes good coffee great every single time. The happy person gets that extra ingredient not on any menu. The angry person misses out on this and they choose to miss out on what could be great coffee instead of just good. That’s their loss.

I’ve been going to Old Town Espresso & Ice Cream in Heber for about a week, while I’ve been visiting. I have had the best small talks in this town, during my 2 minute wait, with the baristas as they multitask making my coffee and giving me that great interaction ingredient, not on the menu.

Kindness is always met with more kindness.

On the other side of that, be weary of reviewers who are always negative in their reviews. If all your interactions are bad, maybe the problem isn’t with others. Just sayin.

I splurged today and am drinking my second mocha and would highly recommend giving them a shot.

Alisa

I'm not sure who is giving this place bad reviews but I've read some of the reviews and some people are just mean. Im sure it is more of the tourists than locals. I'm not a tourist or local, try to get a coffee when I visit my parents and I can promise that I've never had and issue. There are times the window drive-thru is very busy but it's well worth the wait so if your the type of person that gets angry and aggravated because you're having to wait a little while for your turn in line, I suggest you go elsewhere but don't give a business a bad review because you didn't like the wait. You never know what is going on from day to day with not having enough employees to work the shift, employees being sick and other factors that can create issues for the customers. coffee here is amazing especially the iced coffees plus very reasonably priced. I suggest that anyone whether locals or tourist give it a try, I don't believe you'll be disappointed.

Melinda Luce

Alyssa was awesome ! We loved it! Def will be back!

Addie Longstreet

OMG the best place. Love ❤ going any time. They are very professional. Very kind and sweet people. The size and quality very much dead on the price. They always make me Comfortable as if making drinks w family. I am a Bursting bubble boba Fan even not Knowing much about about the different drinks I ask them to come up something they think I would like and I never leave unhappy. You got try Old Town!

Sumedhe Karunarathne

Cofeee was great, Kid didn't like ice cream though.

Robin Engholm

Need more employees. There are two drive up windows and only one employee left to make all of the drinks. That’s is ridiculous and bad business practice. People leave because of the wait. Treat your employees better!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload