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Palette Collective Coffee & Co-Retail

4.4

44 reviews

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Outdoor seating
  • Delivery
  • Takeout
  • Dine-in

Palette Collective Coffee & Co-Retail Reviews - 44

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ella Ran

Excellent coffee, breakfast toasts and snacks! There are a bunch of small businesses in this collective space, from tattoo parlor to cosmetology, chiropractic. Very cool space. Found it through a Google search and glad I went here as the coffee was great, and both the avocado toast and the banana Nutella toast were delicious! Spent about $40 including tip for two coffees, two toasts, two pastries.

Jenny K

Cute little coffee shop! Inside is simple and cute and the lady servicing me was friendly and helpful! I got a chai latte and it is seriously the best I have ever had!

Victoria Campos

Cute little coffee shop/workspace! Lots of local businesses and very cute aesthetic. I got a almond matcha and it was delish!

Heidi Liou

Such a neat spot in Chandler, reminded me of a space you would find in Brooklyn / NYC! You can sit at a small table inside or outside, and there are couches too. Inspirational, trendy, clean, plenty of sunlight. I came here to get coffee with a friend, it wasn't too busy. I got a small hot chai and it came out to $3.24 (delicious and very foamy) and my friend loved her cold brew. Prices were decent, service was quick and great. I will definitely be coming back!

Bellyman Boy

Really good coffee and amazing taste. Simple elegant and love the foliage and plants and wood in the shop as well.

Hanan A

Small cafe, I was excited to try some espresso drinks but machine was down. I’d cold brew instead & it was amazing ;) ppl are friendly here. & place is cozy.

Sam Rosan

ABSOLUTELY HEARTBREAKING EXPERIENCE.

I have been completely mistreated by LASHES BY BREE. She completely messed up my lashes, refuses to take responsibility, and is held accountable to no one.

Please do yourself a favor and spend a little more for an actual professional.

**********SHORT VERSION OF STORY*********

This was my first time getting lash extensions after shopping around forever for a good artist. I'm a hairstylist so my looks are part of my work and it was important to me that once I invested in lashes they would be on point all the time. I made my first appointment for Friday at 6am (as well as my next 2 appointments) on the first day so that I would get the fills on time and not have patchy lashes.

My appointment went well expect for 2 things- which weren't so bad- (1) I asked for hybrid/volume and got SUPER MEGA VOLUME that even covered half of my eyebrows when my eyes were open and (2) one of my lashes had wayyyy more lashes on it than the other but I figured she knew what she was doing and there was probably a reason. When the service was over she said bye and gave me no care instructions which I thought was odd so I asked how to care for them. She instructed me not to get them wet for 24hrs and to wash them with Johnson's and Johnson's baby wash once per week.

My next appointment was supposed to be one week later to make sure everything was good.... but my lashes started falling off immediately. By the second day I emailed her business email and messaged her on her business Instagram account so she could recieve it how ever was most convenient for her. She did not respond.

By the morning of day 3 I politely text the number that was provided in her business email. I sent her pictures and told her I was worried because I'd lost about about 20+ lashes already and they were starting to look really patchy. She didnt respond that day. I was patient because I wanted to be understanding of the fact she was busy.

I waited all day the next day (day 4) for a response and finally text her again with a picture update {that was absolutely hideous and so patchy} at nearly 10pm after I had put my kids to bed. I told her I was so sad about how my lashes looked and how embarrassed I was to go to work and out in public. I had huge chunks missing.

She finally responded said she had just gotten home from work and meant to text me all day. She asked me all sorts of questions trying to find blame in how I was caring for them. She said this never happens with my clients and said she could fix them the next day. I politely told her thank you but that wouldn't work for me I had an appointment for my young son at the children's hospital and then was going to see family. I reminded her that my appointment was first thing Saturday morning so It was okay and I would just see her then. (It was now tuesday evening)

My confirmation for my Saturday appointment came by text and email. Saturday 1/18 6am. Confirmed.
When I opened the "squareup" app to double and triple check it said CONFIRMED.
I was very excited for fresh lashes and hopeful this had all been a freak incident.

Saturday morning 6am. My appointment.

I got there early 5:40am to try to give her extra time since so many lashes fell off. A gentleman from the barbershop was kind enough to let me in to wait for her.

At 6am I text to let her know I was there since she wasn't yet. I proceeded to text her and called her a few times over the course of an hour worried she might have gotten into a car accident with Arizonas awful freeway accident rate. I told her I'd hoped she was okay. I also left a voicemail. There was no response.

At 7:10 I left.

I text her to say that after this experience and waiting for over an hour I would be very very grateful for a refund and drove away.

She IMMEDIATELY text me back and said "I dont have a client on my books until 8:15am."

That's all. not I'm sorry you waited for an hour at 6am. thanks for checking in on me. I'm sorry I missed your call. Nothing.

I have politely asked for a refund 3 times since to which she hasnt responed.

Joe Reyes

Tiny and chill. PC is a great alternative to chain coffee stores. At two, I all wanted was coffee and cookie. Solid chocolate chip was served.

First time having Mavic Coffee too👌

Andrew Sievers

I have yet to get a haircut here (planning on it), but I adore their coffee shop. Their caffeine and nosh game is the strongest I’ve seen in this area. It’s a simple joy to check in with Natalie who takes her craft seriously and treats every customer with an empathic grace. I hope more businesses like this open up in the future. Great concept!

Guian

Nice niche for a quick cup of coffee. Price is reasonable. Variety is lacking in the originality and coffee choices.

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