Frannie's Cones and Coffee

Thank you for serving gluten-free brownies! It was quite a wait in line but it was right at dinner time. The options and organic coffee is a plus!

This place is a hot mess. Which isn’t good, if the main thing you serve is ice cream.

Boy oh boy, where to begin…. Upon entry, your eyes are treated to an alarming array of colors and signs and trinkets. It’s visually very, VERY busy in here. The menu is an absolute clustercluck; disorganized, with terrible fonts, and overloaded with options and words and flavors and sizes and variations and colors and….yeah, you get the picture.

Once your eyes adjust, you’re left with the overwhelming task of figuring out where the line begins and ends, where to pick up a cone or bowl, and where to order. It’s complete chaos.

Throw in the most random assortment of WW2 era model planes (with a modern helicopter thrown in at random?) and old wagons and bicycles and you’ve got yourself one of the most confusing ice cream parlors in American history. Hurray!

Always tasty items, awesome frozen yogurt flavors, tons of toppings, incredible cupcakes, as well as the other tasty treats, and drinks.. totally friendly staff! One of our favorite Prescott AZ, "have to stop at," when going to Whiskey Row area.

The best thing I like was the frozen yogurt. Great Employees :) Nice View Sitting Outside

Thai tea was bleh not strong like it should be
Boba had good flavor but was hard

Good customer service
Cute little place
Will go again to try other things

This little place is a gem in Prescott. The service is excellent, and the quality of the food is spectacular! If you try nothing else, at very least have the Mozzarella Bread. It only gets better from there.

I ordered a chocolate boba, the first time I ordered that, it was perfectly fine! But this time, it just tasted like black coffee with the boba balls, with ice, but this was my cup, it had my order and my name. Disappointment

Overly pricy for their products, and since their assistants are mostly young people, they are very rude to older people. One of them actually got arrogant with one of their clients and made a scene. By the way, we have been going to Frannie's for over 6 months and just found out they give reward cards, which they had never offered us. We would have gotten at least 4-5 beverages free by now, but since they keep it to themselves, people don't even know, which is a complete lack of pofessionalism and respect for their own clientele.

Given better known area competition, this place is a gem. Not a fan of the self serve froyo, but that's how everyone is going. Nitro coffee is a great treat. Would return.

Awesome Froyo, love the additional topping selections and the dairy-free alternatives.