Kickstand Kafe

Third time was not a charm. I have made my last visit to Kickstand. All three experiences were disappointing when it came to the excessive wait times in the drive through. Today’s experience took the cake.
I ordered a large coffee extra hot which I received right away through window number one. I asked the order person if there were Pre made breakfasts as I was on my way to work. She said only a chorizo and egg burrito. I declined and said I’ll take the lox and bagel as that should not take much time to prepare. I paid for my order and pulled forward.
Having a sip of my coffee while waiting for my breakfast (by the way it was not extra hot as I had ordered) I waited 30 minutes for a bagel and lox to finally appear at my car. This is insanity!
Here is a suggestion if your under staffed or your workers are inefficient do not offer so many breakfast items you can not deliver in a timely fashion.
So by the time I received my bagel, my not that hot to start with coffee was already consumed.
The girl immediately asked me if I wanted a gift card. NO I don’t want your gift card I said what I want is you to be upfront with people behind me of the wait.
If a simple bagel and lox order is going to take 30 minutes when I had already expressed I was ordering it because it would take or should take no more than a few minutes to prepare.
I had 35 minutes to arrive at work 2 minutes away of which I spent 30 of it in your drive through line siping my subpar Luke warm coffee. The bagel that I had to wait until 11:00 to eat was good but that alone will never bring me back to this establishment. Nor will the $$$20.26 price tag. Highway robbery!!!
Suggestion Staff properly or reduce your menu for your understaffed establishment.

This place was a great find on our trip. The coffee has great flavor and the staff was super friendly. We tried some food, its really good! This was a really nice place to hit up right before we went home. I highly recommend it!

Best coffee in town, and their meals are freshly made and delicious!!! I have not had a better Veggie breakfast burrito as good as Kickstands! Also highly recommend their Cuban Elite! Made me miss Miami! 🌴
The staff greets you, every time, with a sincere smile and makes one feel truly special!
I can go on and on ❤

Drip coffee & iced coffee were very good!

Very nice place. I like the dim lighting and vintage-ish style music playing. What I don't like is when it's crowded especially on the week days when highscool is in session around 11:15-12:40 is the busiest and is crowded. The average prices are 5$ or above.

The kale salad was all red onion and not appetizing. It was literally kale and a ton of onions. Thick cut red onions. I love salads but I could barely stomach it for nutritional value. The staff was alright but the overall atmosphere had a weird vibe. If you want pay 7 dollars for coffee this place is for you.

I took my son here stating that "it was a great place to go" the attendant asked if I wanted them all of the burritos heated up (I bought 5) and I said yes. The fellow in back of her gave a look of annoyance that he had to heat all of it, so I changed my mind and ask for only two of it to be heated and leave the others cold. I then asked for two hot teas and asked if I can get some sweetners added. She grabbed some sweetener and I kindly asked her "if they had stevia" and she said "they did." I asked her if we could have that instead and she looked kind of hesitant so I asked her "what they normally put in there" and she said "sugar in the raw." I told her, "I would still like stevia in my tea." She still seemed a little hesitant but she finally switched the sugars.
Customer service needs work, I feel that if a customer ask for their drink to be prepared a certain way, there should be no hesitation and when preparing food that needs heating the attendants should not look as if that is too much work for them to do. I am no sure if they treat all customers in this manner or if it's because I am Diné. Regardless they need to work on their customers service.

Great place to come if you have good sensitivity/allergies. They managed to put together a yummy salad for me. Customer service was spot on. They use Illys coffee, so good coffee but nothing unique. Flavored coffee weren't too sweet. They use the better Monin syrups, but again nothing unique. For sure would come back.

Coffee was okay. Not cheap though, $17 for a coffee and a sandwich. Parking situation is less than ideal, not sure I'd really come back here. Flagstaff has alot of great coffee joints, don't know that this one is one of them.

wifi is pretty solid here, atmosphere nice, espresso roast is on par with starbucks though different in subtle ways and i dont mean this in a good way. this place has been going slowly downhill for a time now

i hate leaving less than 4 star reviews

baked goods generally feel more expensive than other places.

my visits are usually out of convenience or as a place to escape, not b/c coffee or food is that good.. also same way i feel about starbucks, B&N, etc

I really want to leave a lower score after recent visits, today was likely last time for food here. today i got a cold bagel b/c the staff left in the toaster forever while working on another customers order that ordered after me and then tried putting ice cold butter on it. i often feel there is some disconnect with staff, more often than before. wanted an email receipt or text receipt today, never got it :( on a recent visit a few weeks ago i brought in a part of a credit card statement where my charge was $5-$9 higher than typical order, staff unable to find an answer at checkout, was under impression they were going to investigate or escalate, nothing also my concern wasnt even validated by the staff that know me, dont need to be on my side just validate the charge seemed out of line.

today i walked out leaving a bagel and dumping the coffee in trash outside the door, promptly went elsewhere. i have learned in flagstaff not to express dissatisfaction in food or service as it frequently results in a negative outcomes.