Home Furniture

I will definitely shop here again, the rep, was very helpful & patience will I looked for 4 chairs to match grandma's table. He even lowered my down payment. He was friendly and easy to interact with!

My experience here was great. Fast and friendly service. Answered all questions with no problem. Also helped me find exactly what I was looking for in a timely manner and at an affordable price. My furniture had to be ordered, but came in the next week. I will be back.

I love love love this place! The staff is AMAZING, they have a great quality of everything you would need for you home needs. Mrs.Ceil and Mr.Troy is the absolute best. The service is FAST and FRIENDLY, and I’ll definitely return for ALL my furnishing needs, at a great price! I love this place!! Thanks a lot again guys!

I purchased a bedroom suite August 1,2020 . I was told I would receive it within 4-6 weeks due to back order. Here It is November 14,2020 not once have anyone reached out to me in regards to the items purchased . I constantly had to reached out to the manager . I feel like If they wasn't sure of the exact arrival date then they shouldn't be selling those particular items .

Great quality, best prices in town, wide selection and same or next day delivery.

Today I met Troy and what an awesome guy he is. I purchased two bedroom suites and a living room suit today with the help of Troy. I told him what I was looking for and showed me what they had; along with making me a very happy customer.
Today, Home Furniture in Montgomery Alabama gets a five star rating and A plus for an outstanding service. Thanks Troy for all that you did today!!!😊

Tonya Lewis

Crooked! Crooked! Crooked! Stay Away From This Furniture Store! The policy is horrible! I purchased a bedroom set in CASH for my twins, however shortly after leaving the store I realized it was ordered in the wrong color. I called the store in less than an hour and requested that it be changed to a different color. The clerk checked to see if the color I wanted was available. I was told that it was however it couldn't be changed b/c it was a special order. I didn't understand what that meant so I asked my sales clerk to explain. I was told although my furniture was on the store floor it was an Ashley furniture original and therefore a special order. I stated that this was poor customer service and if I had known I would have purchased it from Ashley Furniture, right up the way! It was the same price and I just wanted to give a local store business! I was transferred to the assistant manager, the assistant manger repeated nearly the same thing as the sales clerk but said it wasn't due to being an Ashley furniture special but was b/c it wasn't in the warehouse at the time I order! I stated neither of those things made sense to me and that should have been explained or spelled out on the receipt. Also, considering that my delivery was a week away and ordered less than an hour ago they should be able to accommodate me. Seriously who would have thought that an order not in the warehouse was considered a special ordered! I then asked if I could get a store credit, b/c I spoke to the clerk about the king size bedroom set and told her I would be back with my husband later that week. I was told NO b/c it was a "special order"! I asked if the manager of the store could be called to reverse this policy and the assistant manager said she would call him tomorrow. I pleaded with them to resolve it today before everything was confirmed and the assistant manage said "Ma'am you purchased it so you are going to have to deal with it!" Then hung up on me! Really hung up on me! I have never purchased furniture from a store with a policy as strict as this one! This store is a fraud! Theses people are crooked! The worst customer service I have every experienced! Stay Away! Stay Away! I only wanted to change a color, not get my money back or make a return!

I Will never buy from this company ever again. I purchased a three piece living room set from here but one piece of my living room set was not in stock so they had to order it for me. I was told it would only take 7 days to arrive to the store. It is now going on three weeks and I still have not received my third piece of furniture I paid for. Every time I call or go inside the store it's always a different date or a different story of why it's not in yet. Troy, the owner and the store manager are all full of bullshit. I called and spoke with the store manager and told I would like a refund on my ottaman but he claims as a store manager he can not do refunds and I would have to talk to the owner. Which he goes to tell me he travels out of town a lot and really doesn't know his schedule of when he will be in store. By far the worst business ever. Please check out other stores before shopping here.

Poor customer service creates problems show no sympathy or problem solving skills until you demand your money back. Sales team are awesome, however those rude mofos behind the desk and so call mangers pure trash. Will never step foot back in. Definition of a poor managed business.

The sales people were very helpful and worked to ensure I could get what I wanted when I wanted it. Delivery was great, they even called to offer to reschedule due to rain on delivery day, which I declined.