Barnes & Noble

They have the best employees. They are always helpful and friendly. I enjoy both the bookstore & the cafe.

I got a drink at the café. The guy who made my drink was Anthony, and I swear I've never had a better drink in my life. He has set the bar so high, and I'm not sure I'll ever find a better barista. 10/10 recommend experiencing his fantastic customer service.

When I go in, whether for specific books, or just looking, the staff has always been responsive and their attitude positive and helpful. But if you're in a hurry and think you need it now, then call ahead. As for me, I never go to a library or a bookstore if I'm in a rush...both should be perused and savoured, much like a decent dining experience.

If I'm unable to find the book(s) I'm looking for, I'll ask for an assist. If it's in the store they'll help me locate it. If it's not, the person often calls the other store and it'll be placed on hold for me. Should neither store have it, there's always an offer to order the book(s) for me. So for me the staff/service has been terrific!

The store has been clean, though I will say the property owner should repair the leaky roof and replace the stained ceiling tiles.

How the books are organized sometimes leads to an adventure, but that's why I'll ask someone to check the computer.

And just like many other brick and mortar stores these days, there are times one needs to actively search out an employee. When I do find someone they have mostly been either helping other customers, stocking books, or working the register.

Bottom line, my experience with the staff and book selection have been excellent; book organization may need some attention; but the leaky roof needs repair.

I have ALWAYS loved bookstores and this is a nice chain. But, I hate that they took out the big comfy chairs they use to have for their customers. It was always such a treat to get a Starbucks and peruse. But no more. 😥. Now they don't even have their regular little tables and chairs available in the corner by the magazines. Bookstores need chairs!

It's Barnes & Noble... a great bookstore. The staff are great, the selection is great. If they don't have something ask the staff to order it for you. Keep buying in store so places like this can stay open.

I love shopping here. The sales people always make time to help you find a book or author you need. If it's not in stocks they will order it for you. My favorite bookstore!

This remains one of the best, most consistent coffee stops in Huntsville. Anthony made a Nitro Cold Brew that was delicious and picture-perfect. The whole atmosphere at this B&N is wonderful. Please don't change!

Really enjoy taking my children here. They have a nice section for the little ones to play, read, and do activities. However, we have been disappointed that comfortable seating for adults or the disabled has been removed from all areas of the store except the cafe.
My grandmother can no longer come in and shop with us because there is no seating for her. She can't stand or walk for very long at a time. So, browsing the aisles is impossible for her.

We went in looking for a book about investing. We came out with it and sooo much more!! I love this store. If they don't have the book you want, they will order it for you!

Great as always! I will ALWAYS support book stores, big or small. Employees here are always top notch and superb. It always seems the person behind the counter is very knowledgeable about what they have/don't have, and they usually suggest a couple more reading suggestions based on what I'm getting which is very helpful.