Icki Sticki

Been here a couple times. Wonderful ice cream options! I haven't tried the breakfast menu yet but look forward to doing so. Great staff and a very reasonably-priced menu.

Been going here for years. They keep expanding & keep getting better. Great little local gem. Tons of local products, wide variety of coffee, drink, snack & ice cream options. Gluten free options available. Will work with you regarding allergy needs. Owners are great people. Plenty of parking available. Handicap accesible. They also have a drive-thru. They do take Apple Pay. Space for children to play. Clean & accesible bathrooms. Fair prices. Definitely worth visiting. They have a Mt Horeb location & will have a West Side location by the end of the summer. Worth the drive no matter where you’re coming from.

"Icki" is right-- I don't recommend coming here at all until a few changes have been made. I would be shocked if there were not any health code violations.

Workers scooped out ice cream without gloves on, touching it repeatedly with their bare hands, wrists, and arms. I did not observe staff washing hands at any time, even between tasks, touching countertops, themselves, or customers.

A single pair of tongs was used for all toppings and was kept out DIRECTLY on the countertops. The tongs were not replaced or sanitized at any time during our visit. We watched as several orders had their toppings roll off of the ice cream, right back into their storage containers. You could see melted ice cream gunk sticking some of the toppings together in the bins. Gross.

Furthermore, the shop was noticeably understaffed with only 3 employees running frantically between cooking food in the kitchen, getting frozen treats, making coffee/boba/etc., and manning the drive thru at their busiest hour. The shop was so full of people that you couldn't so much as turn your body without bumping into someone. The staff and customers were all visibly stressed.

I feel horrible for the staff. Whoever runs this business isn't, at this time, doing enough to ensure a safe and comfortable working environment. Nor customer experience.

tl;dr - If you have any allergies or dietary needs, this is NOT the place for you. If you're concerned about even the most basic sanitization, social distancing, and/or food handling procedures, this is NOT the place. If you care about supporting safe and fair work environments, this is NOT the place. Please save yourself some time and go somewhere else.

Great selection of boba drinks, excellent egg sandwiches and everything was very reasonably priced

Great little spot! I will definitely be coming back! The staff was so friendly and wandered any question I had on the drinks. Great variety of bakery treats, ice cream & drinks for the whole family!

Friendly staff and great food! Waffles were phenomenal; will definitely be back!

Update March 2023: New location is amazing and I’m obsessed with your Skinny Vanilla Lattes! My new favorite stop for coffee in town! :)

Amazon little shop! Had the best ice cream and coffee drink here. The staff was friendly & inviting! The place was clean and up to date. I can’t wait to come back and try some more delicious drinks!

This place is bogus. The reason they have good reviews is because they pay to have the bad ones removed. Thats enough said about the business. Health code violations? Just walk in and tell me how many you see. Many other ice cream / coffee shops in the area that are much better

Great shave ice! My kids love shave ice - even during the coldest days of WI winters. Super friendly and nice staff working the times we have stopped to get some.

This place is amazing!! I have a lot of dietary restrictions so I called ahead and the owner was so helpful in explaining the available options. I got a gluten free waffle, chai latte, and a few other gluten free baked goods to go- because they are not easy to find! Great experience!!