Caribou Coffee

The brand used to be much better in other places.. this is a very small place with 1 worker!! However they are doing just fine but because i love the brand I say they can do better in Madison!! I mean they can expand the business in the city with full equipped facilities like Starbucks.

A nice place to relax. Good overall

Very basic in-store coffee counter with a constantly rotating staff of Hy-Vee cashiers, not trained baristas. Quality is wildly unreliable depending on who's behind the counter -- often, they haven't even learned the basics yet, but are left on their own. Basically, this exists solely to provide a quick caffeine fix for Hy-Vee's shoppers.

The hot chocolate is noteworthy, however. Like real Caribou locations, it is made with melted chocolate chips, and when the cashier actually makes it right, it puts all other cafes' hot chocolate to shame. That's the only thing saving this place from a one star rating.

The slowest coffee place I have ever witnessed. I have never rated any business this low. I thought it was a practical JOKE for a little while. I went there for a coffee waited in line then went shopping the same person was still being served. I waited 5 minutes more then left a bit irritated.

Went to get an ice coffee, was the only person in line after the person she was helping and was told she could not help me till she made whip cream, I want a coffee and have to wait for you to make whip cream? I could see if there was 10 people in line but it was just me. I will not return.

I don’t think they’re open. Or they changed to limited hours and don’t answer their phone anymore. All closed up at 630 and 700

Starbucks prices for average coffee. Not bad, not fantastic. I agree with the other reviews, service is slow and untrained compared to what you would expect.

They have great service here. The coffee is a nice warm up before shopping around.

This is second time I visited this location and both times it took 10 min to even get my order in with one person ahead of me. The staff here lacked efficiency in how to multitask. Management needs to train their staff in how to multitask with one person working. Don’t bother coming to this location if feel like waiting 15 min for you drinks.

Love it but was so disappointed to hear the blender coffee isn't vegan! Dairy is a major asthma trigger for me!