Bona Fide Juicery

I visited the De Pere location for the first time yesterday and got the Straw Nana smoothie bowl. The ingredients were fresh and it tasted amazing.

I absolutely love Bona Fide. My favorite things about Bona Fide are the food, atmosphere, and staff. However, lately I have noticed the behavior on behalf of one of the team members has been rude, and unsatisfactory. In fact, her behavior has deterred me from going to Bona Fide, as I have never had a positive interaction with this particular employee. This employee has ruined some recent experiences at Bona Fide. The last interaction I had, she made me (the paying customer) out to be the problem. I find her attitude to be very passive aggressive and to be blunt disrespectful. In fact, my friend visited Bona Fide a few days ago and was treated in this same manner by the SAME employee. From what Iv'e gathered, this particular employee wears glasses, and hair in pony tail with dark hair. I have had multiple bad interactions with this employee, however, this past visit was the final straw hence this poor review. I cannot imagine that I am the only customer who has had bad interactions with this woman, and it makes me sad that her behavior may be turning business away. Like I said in the beginning, I love Bona Fide, and the establishment. However, paying customers should never be treated in such a manner.

It's nice to have a local provider of clean, natural whole food choices and items. Their juices always taste fresh and their gluten free items are a welcomed offering for those of use that have decided to cut wheat from our diet for it's health benefits.

Edit: The owner reached out after my review offering apologies and refunding my previous visit. I’ve since returned to experience improved customer service and the same delicious smoothie bowls. I’m glad they take reviews seriously and are looking to improve the overall customer experience. I am changing my original 2 Star to a 4 Star rating.

I loved this place...until today. The first time I booked a sauna the staff was great and I received the full hour in the sauna at full temperature for the program I selected. Today, the sauna wasn’t pre-heated (which according to the staff was my fault because I booked it at the last minute) and it only lasted 28 minutes, never reaching the max temp. If you don’t have time to give a customer the session they paid for, don’t allow last minute online bookings!! I was not impressed with the customer service either when I questioned them about the service. Blank stares and a “not our problem” attitude. I’ll miss their smoothie bowls but it’s not worth the money or my time to drive from Howard. Hopefully as they gain more business experience, things will improve. I wish them the best.

I stopped in after my ob apt today, I wanted a healthy drink! Stood there for a while never acknowledged I was in there! To busy taking to friends that were in there. If you want to be made you don’t belong definitely go to this place. Expensive and the smoothie sucked totally disgusting and very disappointed with this place and service! Not going back there ever again and I recommend not trying it if you have been wanting to! I wish there was a negative star option.

I absolutely love this place, especially when I'm looking for a healthy pick-me-up to fill my belly! The staff is kind, I appreciate how they've been handling the pandemic, and the food & beverages are so yummy. My GO TO items are the Shamrock Smoothie, Tropi-Kale Juice, and HOT SHOT ;)

First time to Bona Fide Juicery. Bullet Proof coffee 👍🏻👌🏻 not sweet but rich. I would have it again.

I just had the ACai smoothie bowl !! It was amazing !!
Not only was it beautiful but tasted so wonderful!! My new favorite place to go! I’ve eaten inside and I’ve ordered pick up ! Great service kind staff ! Positive energy much appreciated!! Thankyou 🥰

I absolutely love this place! They always have my favorite juices in stock, and fresh (date on top of bottles). Also, each time I visit, I pick something new from their amazing selection.
My body feels so healthy and happy when I drink these juices. I highly recommend the Wake & Glow if you are a first timer.

My wife loves taking me here for a shake or bowl after our workouts. The ingredients are very fresh and the flavors keep you coming back for more. A great place for a healthy and fun date.